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Is Catawiki a trustworthy auction site?
I recently bought some items from the Catawiki auction. The
description of the items said that some blocks might be missing from the
sets. This is no problem as we have enough Lego to fix this.
When I received the sets I immedaitely checked them and found that from the 4 sets in the lot, two were missing some parts. That was ok as it was mentioned in the description.
other two sets in the lot were missing approx 30% of the bricks. For
this reason I filed a complaint at Catawiki, their expert had a look at
it and said that my complaint was not valid as the description said that
there were missing bricks.
My statement that there is a
difference between a few bricks missing and 30% missing was not a valid
argument. That was the end of the discussion.
Do you think it is reasonable to have 1/3 of a set missing and calling it a few bricks??
It seems to me that Catawiki favours sellers, as they generate more money for Catawiki than buyers.
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