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  • kbwkbw NCMember Posts: 402
    I randomly woke up at 1:45 AM and I got an order to go through using PayPal somewhat easily considering all the difficulty noted here. I noticed that even though it said there was an error, it was still processing the action. I even got VIP codes to load. I guess I was really lucky considering all commentary here. 
    That said, this is pretty ridiculous. While I was up I browsed a couple of other websites with Black Friday deals like Best Buy, Amazon, and Wal-Mart and had no issues. It’s crazy that LEGO has so much difficulty handling the heavy traffic. Either way they didn’t do themselves any favors by launching a product on the same day they were offering big discounts and product promotions

  • autolycusautolycus US-SEMember Posts: 165
    Wow.. Sounds like I was able to drive 15 minutes each way to the mall, grab the 1989 Batmobile and Disney Train, take a quick look around the store for any seasonal small things I might want, wait in line to checkout, and get home in about the same time as y'all took to check out online. That's just ridiculous!!
    panchox1kbwCymbelineLittleLoriSumoLegoM1J0Esklamb
  • OubirdOubird OklahomaMember Posts: 51
    Mine worked at 650 am (I went to sleep and woke up)
  • autolycusautolycus US-SEMember Posts: 165
    FWIW, it looks like the Disney Train is not giving 2x VIP points today. Makes sense that they pulled it with the 30% off so it's not a double promo, but I didn't notice it until someone pointed it out on Reddit. Still a good deal, but I thought people might want to know in case they were expecting both.
    Astrobricks
  • MugenPowerMugenPower Member Posts: 466
    Something definitely must've gotten screwed up in my account.  Tried for about an hour again after sleeping for a few hours and it still didn't work.  Cleared cache, tried on yet another device, and no luck.  Called my CC, they didn't block it.  Called PayPal, they didn't block it either but did see me trying to make the purchase multiple times.  Finally, I tried checking out as guest and it all went through without a hitch.  W.T.F.  Now waiting on the line to speak to CS so they can add this purchase and the VIP points to my account.  What a mess.  Hope my account isn't fubared going forward...
  • flightriskflightrisk USAMember Posts: 53
    Finally, I tried checking out as guest and it all went through without a hitch. 
    That’s good, I’m glad to see it worked out finally.  Hopefully customer service will throw in something nice for all your trouble.  
    I still can’t believe this snafu happened again. You would think after the 2017 #75192 disaster someone would have made some improvements.  
  • KungFuKennyKungFuKenny Deep in the Heart of TexasMember Posts: 763
    Site worked well just now for ordering the Batmobile... TLM2 CMFs are $1.99 so I grabbed a bunch of those also.  
    @preuss
    I suspect that if you have the receipt you can get the full amount back - probably worth it if there is a local Lego store close by.  It may not be worth the hassle of packing up and shipping back, but that’s a calculation you would have to make...
  • 501501 Member Posts: 11
    Disney Train changed to backorders accepted, will ship in 30 days


  • PapaBearPapaBear East CoastMember Posts: 408
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    madforLEGO
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    Yeah really interested in that Disney train set as well, but I presume it will be around for at least another year and I had bigger fish to fry with some sets that may also be discounted this weekend (and then there is the Cyber Monday 'Black Friday' minifig and the unknown promotion going on to get one)... Too many options, not enough money for me this year.
    gmonkey76
  • exciter1exciter1 Member Posts: 220
    PapaBear said:
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    Rumor has it they are doing a running change on the sticker sheet for it. I guess some issues have been reported and folks have been getting replacements.
    PapaBearAstrobricksM1J0E
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    I do like that for sets like the Knightmare, and TLM2 (one with sewer babies) accessory sets have a 'limit' of 99, so if you bought a bunch at one price and the price goes down you can still buy without LEGO cancelling your order (like what occurred last year for me when trying to pick up some Batman movie accessory packs for a really cheap price)
  • autolycusautolycus US-SEMember Posts: 165
    exciter1 said:
    PapaBear said:
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    Rumor has it they are doing a running change on the sticker sheet for it. I guess some issues have been reported and folks have been getting replacements.
    Hmm... what type of issues? I hadn't planned on building mine in a while--nowhere to put more than a straight track barely long enough for the train. If it's something I can check easily, I can at least open the set, check the sticker sheet, and ask for a replacement so I'm good to go when I get around to building the set.
  • MugenPowerMugenPower Member Posts: 466
    Finally, I tried checking out as guest and it all went through without a hitch. 
    That’s good, I’m glad to see it worked out finally.  Hopefully customer service will throw in something nice for all your trouble.  
    I still can’t believe this snafu happened again. You would think after the 2017 #75192 disaster someone would have made some improvements.  
    I gave CS a call right after I made the order, which ended up being about an hour after the lines opened, and waited for maybe 15 minutes before speaking to someone.  I explained the situation and tried to get the order back under my account but they couldn't do anything and said they'd monitor the points to see if it goes into my account afterwards.  Was also hoping they'd throw in something extra but nope.  I did send an e-mail in the meantime so hopefully they can fix my order!
  • panchox1panchox1 ColoradoMember Posts: 210
    autolycus said:
    exciter1 said:
    PapaBear said:
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    Rumor has it they are doing a running change on the sticker sheet for it. I guess some issues have been reported and folks have been getting replacements.
    Hmm... what type of issues? I hadn't planned on building mine in a while--nowhere to put more than a straight track barely long enough for the train. If it's something I can check easily, I can at least open the set, check the sticker sheet, and ask for a replacement so I'm good to go when I get around to building the set.

    Wondering this myself. Got it a few weeks ago but it won't be opened until Christmas. If something is whacky, it'd be cool to check it and request a replacement now if needed.
  • thenosthenos Twin Cities, MNMember Posts: 412
    I had read something about stickers not lining up. But that can be user error as I can attest to. Who knows. 
  • flightriskflightrisk USAMember Posts: 53
    PapaBear said:
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    My take on it is that it’s really over priced for the size.  I could be wrong since I haven’t compared the piece count to price but having seen it built, it’s not as large as I had imagined it would be once built.  The $230 price seems much more appropriate.  
    madforLEGOgmonkey76
  • KungFuKennyKungFuKenny Deep in the Heart of TexasMember Posts: 763
    So looks like the Mini Batmobile promo is sold out already?  Glad I pulled the trigger earlier this AM!
    madforLEGOPapaBearPyrobuggmonkey76M1J0E
  • jmeninnojmeninno The Batcave (MA)Member Posts: 758
    ^Ditto...good grief, though...wasn't that supposed to last til the 5th?
    KungFuKenny
  • klintonklinton CanadaMember Posts: 868
    People were full fiends for this set though. There was legit a swarm of people who snatched up the two pallets on the floor before I got to the display (and I was 8th in line prior to opening). They quickly brought out more, and I was able to get one without behaving like an animal, but I have never before seen that level of stereotypical Black Friday shopper, um, enthusiasm. I've never really seen more than 5-10 people in the store actually, let alone a full on flood. It was a bit jarring.

    I can only imagine that the online rush was even more insane. Having seen that this morning, I'm not surprised the GWP is already gone from [email protected] I've no doubt my local store is full sold out.
    KungFuKennyLittleLoriAstrobricksgmonkey76M1J0E
  • thenosthenos Twin Cities, MNMember Posts: 412
    edited November 2019
    #70620 Ninjago City for $210 is now live. Lowest price it has been and it is on the way out. 
    #21315 Pop up book is $49. Been better at Walmart and Amazon before. 
    #41347 Friends Heartlake Resort is $70, been that at... Walmart and Amazon before, I believe. 

    madforLEGOgmonkey76
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    thenos said:
    #70620 Ninjago City for $210 is now live. Lowest price it has been and it is on the way out. 
    #21315 Pop up book is $49. Been better at Walmart and Amazon before. 
    #41347 Friends Heartlake Resort is $70, been that at... Walmart and Amazon before, I believe. 

    I was on the fence about the Ninjago City, but I figured since it is on its way out, assume I want it now, or pay dearly later (though I did miss out on the docks)
    KungFuKennyM1J0EFizyx
  • PapaBearPapaBear East CoastMember Posts: 408
    thenos said:
    #70620 Ninjago City for $210 is now live. Lowest price it has been and it is on the way out. 
    #21315 Pop up book is $49. Been better at Walmart and Amazon before. 
    #41347 Friends Heartlake Resort is $70, been that at... Walmart and Amazon before, I believe. 

    I was on the fence about the Ninjago City, but I figured since it is on its way out, assume I want it now, or pay dearly later (though I did miss out on the docks)
    I got an extra Ninjago City because I passed on the docks.  I think I trade in the aftermarket.
  • KungFuKennyKungFuKenny Deep in the Heart of TexasMember Posts: 763
    edited November 2019
    thenos said:
    #70620 Ninjago City for $210 is now live. Lowest price it has been and it is on the way out. 
    #21315 Pop up book is $49. Been better at Walmart and Amazon before. 
    #41347 Friends Heartlake Resort is $70, been that at... Walmart and Amazon before, I believe. 

    I was on the fence about the Ninjago City, but I figured since it is on its way out, assume I want it now, or pay dearly later (though I did miss out on the docks)
    Sold out now...

    The Christmas tree GWP is done now also... it was supposed to last a few more days like the mini Batmobile, so it looks like either Lego sold a ton of sets the last day or so or they massively underestimated demand for the promos (or both).  It will be interesting to see how quickly sale items sell out on Cyber Monday with fewer extras available..
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    As usual they likely under estimated the demand for the promos, plus they likely had those putting in multiple orders to get multiple promos. LEGO can stop this if they just limited promos to addresses to 2 or less but they apparently choose not to..
    KungFuKennyMynatt
  • thenosthenos Twin Cities, MNMember Posts: 412
    edited December 2019
    #10257 Carousel is $140, about $10 more than the summer sale. 
    #76105 Hulkbuster is $84. 
    #21313 Ship in a Bottle is $49. 
    All on their way out, I believe. 

    #75888 is $21. 
    madforLEGOPapaBearPyrobug
  • M1J0EM1J0E Calgary, ABMember Posts: 634
    autolycus said:
    Wow.. Sounds like I was able to drive 15 minutes each way to the mall, grab the 1989 Batmobile and Disney Train, take a quick look around the store for any seasonal small things I might want, wait in line to checkout, and get home in about the same time as y'all took to check out online. That's just ridiculous!!
    After catching up on this thread, my thoughts exactly. Glad I Live close enough to the mall. 
  • M1J0EM1J0E Calgary, ABMember Posts: 634
    exciter1 said:
    PapaBear said:
    I'm really on the fence about the Disney Train.  It's been out for 2 months and it is on a 30% discount?  Is that the new norm for it?
    Rumor has it they are doing a running change on the sticker sheet for it. I guess some issues have been reported and folks have been getting replacements.
    I wondered why it came on such a huge sale so early in its life. 
  • M1J0EM1J0E Calgary, ABMember Posts: 634
    klinton said:
    People were full fiends for this set though. There was legit a swarm of people who snatched up the two pallets on the floor before I got to the display (and I was 8th in line prior to opening). They quickly brought out more, and I was able to get one without behaving like an animal, but I have never before seen that level of stereotypical Black Friday shopper, um, enthusiasm. I've never really seen more than 5-10 people in the store actually, let alone a full on flood. It was a bit jarring.

    I can only imagine that the online rush was even more insane. Having seen that this morning, I'm not surprised the GWP is already gone from [email protected] I've no doubt my local store is full sold out.
    Wow here I thought our store was busy!  They were selling it steady but not with quite that much uh enthusiasm!  They mentioned they’d ordered 80 so thought they’d have enough. I wonder how long they lasted?
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    I received my Batmobile with mini Batmobile today (did not expect it so soon). They also packed the box well, no dents/dings in either box really to speak of (despite the promo and some extra packs I bought at the time).
    KungFuKennyBumblepantsPyrobuggmonkey76
  • KungFuKennyKungFuKenny Deep in the Heart of TexasMember Posts: 763
    @madforLEGO
    That seems extremely fast!  When did you order?  I made my order around 10AM on the 29th but it still says “in warehouse”, so looks like I’ll have a few more days to wait
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 9,509
    I ordered at about 1am on the 29th, fighting through the site issues. I also got my other order of LEGO stores, Accessory sets, and some xtra packs today as well.
    KungFuKennygmonkey76
  • flightriskflightrisk USAMember Posts: 53
    @madforLEGO
    I’m glad to hear yours arrived with no dents.  You’re very close to the Romeo warehouse tho and I’m a little further south.  More time for fedex to bounce my shipping box around.  It’s in transit tho and should be here tomorrow.  
    The Disney train just shipped today but it didn’t get ordered till after 1 am that night.  Normally I order duplicates of each set because I like to keep one in pristine condition.  But my family decided that I didn’t need to do that anymore.  Would have really liked to have two mini batmobiles.  
  • Russell844Russell844 California, USAMember Posts: 1,877
    Is the minifig supposed to be available in the US? Nothing on the website about it.
  • M_BossM_Boss Houston, TexasMember Posts: 246
    Is the minifig supposed to be available in the US? Nothing on the website about it.
    The Brick Fan says it is available in-store
    M1J0E
  • Russell844Russell844 California, USAMember Posts: 1,877
    Well crap lol!
  • ecmo47ecmo47 North CarolinaMember Posts: 2,101
    Parsian Resturant $112.00.
  • gmonkey76gmonkey76 ChicagoMember Posts: 1,521
    klinton said:
    M_Boss said:
    Is the minifig supposed to be available in the US? Nothing on the website about it.
    The Brick Fan says it is available in-store
    Which is completely counterintuitive to a 'Cyber Monday' offering, hahaha.
    Call one store that was on my way home from work and they had no promotions left. Was also at another store on Sunday and they were out of promotions too. Looks like LEGO might of underestimated, and this has to be one of the worst Black Fridays in recent memory.
  • panchox1panchox1 ColoradoMember Posts: 210
    yeah, that kinda blows. I'm hundreds of miles from a lego store. oh well.
  • klintonklinton CanadaMember Posts: 868
    It's niether here nor there for me, tbh. I've zero use for the figure (maybe as a promotional display outside of a Lego city shoppe? I dunno). It's just 'collectible' clutter. You acquire it and shove it in a cabinet, never to look at it again. I don't understand the appeal, unless you're that guy who collects absolutely everything that Lego produces... which seems an unrewarding and futile pursuit in it's own right.
    Tkatt
  • BrickByBrickBrickByBrick Massachusetts, USAMember Posts: 654
    Honestly for me this was the best [email protected] Black Friday ever. 30% off the Disney train and with the Christmas tree GWP. Good deal IMO
    klintonCymbelineM1J0EWeepy_DonutsTXLegoguydavetheoxygenman
  • teal93mr2teal93mr2 USAMember Posts: 961
    I went to my Lego store today in search of the rumored exclusive minifigure, but instead walked out with a Batmobile since they still surprisingly still had the #40433 GWP.  Might end up moving both of those items since I am not really into that set.  They also gave me some type of gift bag with my purchase.  So bottom line is some stores did end up with extra promotions.
    KungFuKenny
  • gmonkey76gmonkey76 ChicagoMember Posts: 1,521
    It may just be my opinion but with Cyber Monday being one of the biggest shopping holiday in the US you think they would have something. Even if it's just double points. While 30% of some sets is great for LEGO, I bought more sets for more off at other places the last couple of days. Don't get me wrong the promotions I got were nice, but that seams to be the only reason I buy from LEGO anymore.
  • klintonklinton CanadaMember Posts: 868
    edited December 2019
    samiam391 said:
    klinton said:
     I don't understand the appeal, unless you're that guy who collects absolutely everything that Lego produces... which seems an unrewarding and futile pursuit in it's own right.
    *nervous laughter*

    Yes.
    Oh s**t, you are 'that guy', eh? I wasn't trying to step on any toes, just stating my own perspective on the relevance of the promo to the average collector. If you enjoy the hunt, power to you. These things are made to appease you guys. :)
    I totally agree with your assessment of the whole Black Friday weekend. I was a bit annoyed at having to trek over to the mall on BF - of all days to be in a mall - just to get the Batmobile. The one D2C set I absolutely needed to build the day it dropped just happened to be the one that Lego decided not to offer early access for, hahaha. Getting the extra promos (the Christmas tree instantly turns #40433 into a Batman Returns display, hahaha) and getting to chat with other excited Lego fans while in line made it all worthwhile though. Seeing everyone excited on here for getting great deals on some fantastic sets was a nice bonus too. It was a fun Lego weekend all around, I thought.
  • ShpadoinkleShpadoinkle 13 hours West of BillundMember Posts: 420
    Just received my batmobile...couldn't believe how poorly packed it was.  Way-too-big box with five packing pillows (two already deflated) and closed with a single piece of tape semi-diagonally across the top allowing one of the flaps to open.  

    The worst was that the two sets managed to crush and destroy each other, so the promo set is creased and torn, and the $250 set is dented and crushed.

    Been waiting on hold with customer service for twenty minutes to see what they intend to do about it.
  • jmeninnojmeninno The Batcave (MA)Member Posts: 758
    So, was there a Black Friday minifig in the US?
  • autolycusautolycus US-SEMember Posts: 165
    Just received my batmobile...couldn't believe how poorly packed it was.  Way-too-big box with five packing pillows (two already deflated) and closed with a single piece of tape semi-diagonally across the top allowing one of the flaps to open.  

    The worst was that the two sets managed to crush and destroy each other, so the promo set is creased and torn, and the $250 set is dented and crushed.

    Been waiting on hold with customer service for twenty minutes to see what they intend to do about it.
    Similar packing job on my Betrayal at Cloud City. The tap on the long seam in the shipping box was barely holding it closed. Literally just lifting the box by one of the flaps caused it to open very easily. There's a crease on the Cloud City box, but thankfully not on the GWP boxes (Christmas Tree and 2x4 brick from the VIP weekend). Disappointing, to say the least. Still better than all of my experiences with Amazon though. They're TERRIBLE at packing large sets!
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