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Benefits of the Exclusive Millennium Falcon VIP Card

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Comments

  • roxioroxio Member Posts: 1,383
    CCC said:
    colay said:
    NicksBricks said:
    We should feel privileged to know that the worst thing that's happened to us is a toy company didn't send us a satisfactory free gift for purchasing a $700 box full of plastic. It should put things in perspective.

    I agree with your sentiment, but, then said company shoudln't have hyped it and been a lot clearer with what 'Exclusive' and 'throughout the year' promotions were! :)
    Did LEGO really hype it that much? I think there was way more LEGO created hype over the "opening night" than the actual black card, and I imagine most attendees at the event would have gone to that, black card or not.
    I don't remember there being that much hype directly from TLG, but I think we can all agree that the wording of the offer is what has caused the bad feeling. Past promos for Xmas/Star Wars 4th May etc would lead the average AFOL to believe a £650 purchase would bring some great benefits/promos. What has materialised, even including this latest poorly executed and rushed offering, is disappointing.
    I know it's easy to criticise with hindsight - would be interesting to see what TLG's opinion is now of their own Black Card promo - surely they can't think it went smoothly and was a success?

    Mr_Crossgmonkey76sonatine01
  • CCCCCC Member Posts: 20,526
    Yeah, I agree. It was more customers hyping it than LEGO themselves.
    SumoLego
  • The_RancorThe_Rancor Member Posts: 2,527
    edited December 2018
    I think the whole 'VIP' concept is slightly flawed in the sense that no one is a VIP - anyone can sign up to the program so it's nothing particularly special. As this was the first time TLG had introduced a 'proper VIP programme' (i.e. One where a set of people were meant to be VIPs) there was a bit of hype about that.

    What it comes down to is your personal details - if you want to share them with Lego, you're a VIP, that's basically how easy it is. I'm still not raging too much about what we've got as Black VIPs, but I am definitely disappointed at the lack of anything particularly special.
    Pate5346gmonkey76sonatine01
  • Mr_CrossMr_Cross Member Posts: 1,672
    Not mine, seen on facebook.

    I would have been happy to have something like this as part of the black VIP promotion.
    omniumM_BossJBricks27sonatine01FowlerBricks
  • SumoLegoSumoLego Member Posts: 15,215
    CCC said:
    Yeah, I agree. It was more customers hyping it than LEGO themselves.
    What!?!?!?  This never happens.
    Baby_YodaSprinkleOtter
  • BooTheMightyHamsterBooTheMightyHamster Member Posts: 1,528
    Mailed Customer Services yesterday (their phone number is blocked on our work system), and - without being rude - told them what I thought of the programme, the fact that my Card Holder bag was split and had pieces missing, and that the other set I'd bought (Luke's Landspeeder) had a slight ding in the box.  It wasn't much more than a crease, but I'd probably have rejected it as an instore purchase.

    Had a reply within 30 mins that was both apologetic and amusing, and they're sending out not only a new Card Holder set, but a new Landspeeder too.

    That seems fair enough (assuming that the new pack turns up intact), and I appreciate that their operatives actually write an appropriate email, rather than just sending a stock reply.

    It's restored some, if not all, of my faith in TLG.   
    Bumblepantsbandit778The_RancorAyliffeFireheartMegtheCatomniumMr_CrossSumoLego
  • The_RancorThe_Rancor Member Posts: 2,527
    edited December 2018
    I guess the departments we're mostly taking issue with are the marketing and packing departments - customer service has always been splendid when I've had to contact them too! And I think my scathing (but polite) rant to them about Yodel refusing to deliver my Death Star a few years ago might've contributed some small bit towards their choice to use DHL/Royal Mail all the time this year.

    I'd like to be a fly on the wall in the Lego marketing / brand loyalty / Shop at Home team meetings from now onwards - "What about these cool VIP promos?" "Nah, normies will moan too much so make the VIPs moan instead". Or "What about these nice promotional items and exclusive minifigs?" "Yeah, just leave those with the Americans and their conventions - I'm sure the rest of the world won't mind"
    VorpalRyugmonkey76omniumsonatine01Mr_Cross
  • Rainstorm26Rainstorm26 Member Posts: 1,011
    So is this no longer live?  I don't see it on the Lego website.  I haven't looked at this website for several weeks.
  • Mr_CrossMr_Cross Member Posts: 1,672
    The promotion is supposed to run until 31st Jan. The card holder doesn't appear to be searchable as an item in the shop but there should be a section in your VIP account.

    I noticed this (renamed section) had (re)appeared last week.


    I'm seeing the details of the promotion within that section.

    I also found a link to the item page in my order history here.
  • BooTheMightyHamsterBooTheMightyHamster Member Posts: 1,528
    Fair play to Customer Services - after a moan on the 22nd (as above), I received a parcel today.  Pristine Card Holder poly (unsplit this time), and a new Landspeeder.  The box for the Landspeeder was dinged even more than the last one (sigh), but it's not the end of the world.
    SumoLegobandit778Fireheartsid3windrMr_Cross
  • 12651265 Member Posts: 1,141
    This has been a entertaining thread.  So many bitches and moans about the promotion that I'm glad to see it gone.....maybe not, more bitches and moans to come. :)
    ryjayBaby_Yoda
  • ryjayryjay Member Posts: 1,001
    It's an unfortunate situation....people spent a lot of money on this item, and the vip program with the promise of being rewarded for buying early took some of the sting out of the purchase price.  Lets face it....$800+ for a set is  a lot of money!   For Lego to fail in meeting their promise to those buyer's expectations is a bit insulting....and this time the "sting" is the slap in the face.
    gmonkey76
  • The_RancorThe_Rancor Member Posts: 2,527
    Non-Black VIP members moaning about how much Black VIP members moan is a constant theme of this thread too. So basically, this promotion just makes everyone moan. Hopefully there will be some interesting Star Wars-based things next year for any given VIP to tie in with the theme's 20th anniversary.
    SprinkleOtterMr_CrossMegtheCatBrainslugged
  • AstrobricksAstrobricks Member Posts: 5,436
    Is it possible that people just like to complain? ;-)
    TkattPolyphemusBaby_YodaSprinkleOtterdavetheoxygenmanmak0137Mr_CrossMegtheCatSumoLego
  • Matt89190Matt89190 Member Posts: 307
    I've put the code in on the site (with a SW item in my bag) but the exclusive set isn't showing up in my bag. Is this normal? 
  • colaycolay Member Posts: 547
    I would guess there was a time limit on it
  • colaycolay Member Posts: 547
    I take that back, sort of. Time limit says till end of Jan 19. Did you have SW in the cart? Get hold of CS

    Free Exclusive LEGO® Black Card Display Stand (5005747) offer is valid for VIP Black Card purchases at shop.LEGO.com from 07/12/2018 to 31/01/2019, or while stocks last. Qualifying purchase must be in LEGO Star Wars™ merchandise only. Bricks & Pieces orders are not valid for this promotion. One set per household. Cannot be applied to previous purchases or combined with any other discount, offer or free gift. If the qualifying LEGO purchase(s) is returned to us for a refund, the gift must also be returned to us together with the qualifying LEGO purchase(s). Merchandise totals calculated after VIP Point redemption; any applicable taxes, delivery charges, or value of gift cards purchased do not apply to merchandise totals. It cannot be purchased, exchanged or substituted for any other item or cash value. Offer is not valid at LEGOLAND® Parks, LEGOLAND Discovery Centres, LEGO Certified Stores and Mobile Retail locations. The LEGO Group reserves the right to cancel or modify this promotion at any time without prior notice. VIP Black Card Holder membership required.

  • CCCCCC Member Posts: 20,526
    It does also say "The LEGO Group reserves the right to cancel or modify this promotion at any time without prior notice." to cover themselves if they run out.
    SumoLego
  • Lego_Lord_MayorcaLego_Lord_Mayorca Member Posts: 618
    edited January 2019
    colay said:
    I take that back, sort of. Time limit says till end of Jan 19. Did you have SW in the cart? Get hold of CS

    Free Exclusive LEGO® Black Card Display Stand (5005747) offer is valid for VIP Black Card purchases at shop.LEGO.com from 07/12/2018 to 31/01/2019, or while stocks last. Qualifying purchase must be in LEGO Star Wars™ merchandise only. Bricks & Pieces orders are not valid for this promotion. One set per household. Cannot be applied to previous purchases or combined with any other discount, offer or free gift. If the qualifying LEGO purchase(s) is returned to us for a refund, the gift must also be returned to us together with the qualifying LEGO purchase(s). Merchandise totals calculated after VIP Point redemption; any applicable taxes, delivery charges, or value of gift cards purchased do not apply to merchandise totals. It cannot be purchased, exchanged or substituted for any other item or cash value. Offer is not valid at LEGOLAND® Parks, LEGOLAND Discovery Centres, LEGO Certified Stores and Mobile Retail locations. The LEGO Group reserves the right to cancel or modify this promotion at any time without prior notice. VIP Black Card Holder membership required.

    Great, so my decision to wait as the initial, promotion-starved masses surged for this item was justified!
  • piratemania7piratemania7 Member Posts: 2,146
    I know this was for promotions in 2018 but seeing as TLG does what it does I wonder if they will carry over any promotions to 2019?
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    Surely the promotion never did show up in the bag and was only visible when paying for the order?
  • colaycolay Member Posts: 547
    Baby_Yoda said:
    Surely the promotion never did show up in the bag and was only visible when paying for the order?
    Mine went in the bag, not initially, but as it was proceeded through. If it doesn't end up on order/confirmation, my guess is it wont get added
  • ReesesPiecesReesesPieces Member Posts: 1,115
    With all the broken bags they probably had to replace, running out sounds right.

    I was looking at pictures of the MF and a good VIP gift might have been a kit that can convert it to the Solo movie version.  It will be just some blue pieces along with parts to build the escape pod portion.  I'm sure most people prefer the nonSolo version but would be a nice gift for the early fans and supporters.
  • Rainstorm26Rainstorm26 Member Posts: 1,011
    So is this all over now?  No more drama about additional benefits?  It will be long remembered here as one of the worst ever Lego promotions.
    Legoboy
  • LegoboyLegoboy Member Posts: 8,825
    ^ One of the?  I honestly don’t remember a screw up as bad as this during my 10-year spell.
    560HeliportSprinkleOtterBumblepantsSumoLegoM_Bossgmonkey76Baby_YodaMr_Crosssonatine01
  • BumblepantsBumblepants Member Posts: 7,535
    Hoth Han feeling pretty smug these days. "They hated on me for years but look at them now!"
    LobotSprinkleOtterdavetheoxygenmanBaby_Yodakbwericbsid3windrRainstorm26
  • LobotLobot Member Posts: 1,026
    Bumblepants said:
    Hoth Han feeling pretty smug these days. "They hated on me for years but look at them now!"


    I'm seeing #30602 First Order Stormtrooper in a new light as well....at least it was only briefly disappointing!

    Bumblepants
  • Muftak1Muftak1 Member Posts: 547
    Lobot said:
    Bumblepants said:
    Hoth Han feeling pretty smug these days. "They hated on me for years but look at them now!"


    I'm seeing #30602 First Order Stormtrooper in a new light as well....at least it was only briefly disappointing!

    Yep, this was a WHOLE year of disappointing. Lego really burned some bridges with this.
    LobotomniumMr_Cross
  • The_RancorThe_Rancor Member Posts: 2,527
    At least us Black VIP members can still rock up to the Lego Store like OGs and flash our cards at the till. Not that I will very often of course because I barely ever get to a Lego store. I’ve also had a 50:50 success rate between cashiers that know the significance of the card and those that just scan it about as apathetically as me waiting for another promotion.
    Baby_YodaMr_Cross
  • omniumomnium Member Posts: 831
    Rather than a badge of honour, the Black VIP card is a neon sign, saying "Mug".
    AyliffeLegoboyMr_CrossryjayRainstorm26Polyphemus
  • Mr_CrossMr_Cross Member Posts: 1,672
    ^ I'd have liked a Mug.
    VorpalRyuomniumAstrobricksryjaybandit778LegoboyThe_Rancorsonatine01Rainstorm26
  • VorpalRyuVorpalRyu Member Posts: 2,318
    Mr_Cross said:
    ^ I'd have liked a Mug.
    Tried to see if TLG customer service could sell any seconds of the torso print, but no luck (wanted to use them for our sigfigs). So I decided to make my own revision of the design (didn't want make a straight up copy of the design), I could upload the image to somewhere like teepublic & I'm pretty sure that they or one of the other ones I've bought from do mugs.
    SumoLegoomnium
  • LegoboyLegoboy Member Posts: 8,825
    Mr_Cross said:
    ^ I'd have liked a Mug.
    Sorry.  I'm spoken for.
    SumoLegoMr_CrossSprinkleOtterAddicted2OxygenGothamConstructionCoRedbullgivesuwind
  • SumoLegoSumoLego Member Posts: 15,215
    I still think 'MF' is a slightly less amusing abbreviation than 'MILF' for Millennium Falcon...
    ryjaySprinkleOtterBaby_Yodagmonkey76sid3windrOldfanRainstorm26
  • mr_bennmr_benn Member Posts: 941
    ^^^ That mug is pretty tremendous.  Mugs cost nothing too, I think that should be a secret bonus prize :)


    SumoLego
  • SumoLegoSumoLego Member Posts: 15,215
    mr_benn said:
    ^^^ That mug is pretty tremendous.  Mugs cost nothing too, I think that should be a secret bonus prize :)
    It should be on a scale minifigure mug, however.



    pharmjodgmonkey76VorpalRyuAddicted2OxygenomniumOldfan560Heliport
  • AstrobricksAstrobricks Member Posts: 5,436
    ^ To print on the mug:
    ”I paid $800 for a MilF and all I got was this mug”
    VorpalRyu
  • VorpalRyuVorpalRyu Member Posts: 2,318
    Just tested TeePublic & my design uploaded fine, now just to find someone with a pad printer locally that can print it up on some minifigure torsos for me. Here's a low res copy so you guys get the idea:

    sid3windr
  • CCCCCC Member Posts: 20,526

    It is just as well that minifigures have molded clasp-style hands, otherwise this minifigure would be flipping his middle finger at Black Card VIPs.

    VorpalRyuBaby_Yodadmcc0Yo_dALEGOFan2
  • The_RancorThe_Rancor Member Posts: 2,527
    That minifigure is basically worth $4.05 billion
    SprinkleOtterBaby_Yoda
  • SumoLegoSumoLego Member Posts: 15,215
    Is those are $100s, then that box is too small.
    MaffyDgmonkey76SprinkleOttersnowhitieVorpalRyuBaby_Yodadatsunrobbie
  • snowhitiesnowhitie Member Posts: 3,076
    SumoLego said:
    Is those are $100s, then that box is too small.
    Trust @SumoLego to be able to judge straight away how much cash is in that pile!
    VorpalRyuBaby_YodaSprinkleOtterdmcc0MegtheCatgmonkey76
  • CCCCCC Member Posts: 20,526
    SumoLego said:
    Is those are $100s, then that box is too small.
    Yes, there needs to be 40,500,000 tiles and as a tile is about 0.4 cubic cm, assuming perfect packing the box needs to be about 16 cubic metres, so thats about 2.5 m cubed.

    Four tiles weigh about 1g. So the contents will weigh over 10000 kg.

    At 10c a part, you're looking at $4M for the set, so probably one only for George Lucas.
    SumoLegogmonkey76
  • playwellplaywell Member Posts: 2,280
    ^ Yes but on the side of the box you can see a number of tiles, we know that Lego just shows 1 of each type of brick with a number under it showing how many of that brick you get in the set. So each tiles much be different in some way, I am guessing different printing with a different amount on each one. So they might be more than $100 but its hard to tell as on the front all the money is upside down, maybe its Australian dollars :)

    We might be overthinking this!


    Baby_Yoda
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    If it's Australian dollars, you'll need an even bigger box! Although you'd be getting a lot closer considering they're made of plastic.
    gmonkey76
  • 560Heliport560Heliport Member Posts: 3,719
    I don't see any dimensions for that box, so maybe it is 2.5 m cubed. Although, looking at the proportions, it needs to be around 4m x 4m x 1m. Shipping to your house will not be cheap. 
    Baby_Yoda
  • datsunrobbiedatsunrobbie Member Posts: 1,813
    SumoLego said:
    Is those are $100s, then that box is too small.
    It's a Box of Holding, works just like a Tardis.
    SumoLegoBaby_Yoda
  • SumoLegoSumoLego Member Posts: 15,215
    CCC said:
    At 10c a part, you're looking at $4M for the set, so probably one only for George Lucas. 
    That's about right.  
    datsunrobbie said:
    It's a Box of Holding, works just like a Tardis.
    I don't like Harry Potter.
    mustang69dmcc0datsunrobbiegmonkey76SprinkleOtterBaby_Yodadavetheoxygenman
  • LusiferSamLusiferSam Member Posts: 571
    SumoLego said:
    Is those are $100s, then that box is too small.
    Those are $100 Lego dollars (LD).  You are assuming $100 LD = $100 USD, and there is no reason to make such an assumption.  We don't know what real the conversion rate is.  If the conversion rate is much greater then the box could be adequate.  But if the conversion rate is much smaller CCC calculations are totally wrong by several orders of magnitude.
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