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Is Legoland Windsor really that terrible?

bookmumbookmum Member Posts: 1,483
in Everything else LEGO
I haven't been on brickset as much as usual lately. I accidentally joined the mumsnet forum and it's weirdly addictive. Anyway there is an ongoing thing on there about how terrible Legoland Windsor is. It's (apparently) too expensive, you have to queue for hours. Several rides are broken or frequently break down, food is over priced and poor, toilets are dirty, miniland is run down and grubby.... it goes on. 
Is it really that bad? Do afols see it in a different light? Some posters on mumsnet say that they will "never buy any Lego again" due to their experiences.
Is it so bad. Does anyone like it there? 

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Comments

  • The_RancorThe_Rancor Member Posts: 2,533
    edited July 2018
    It sounds like some Mumsnet users are overreacting, but there is some truth in what they're saying based on what you mentioned:
    • Windsor vs the world - I've only been to Windsor and Billund, but Billund was overall far better in pretty much every way, but particularly for reduced crowds and better cleanliness. Billund also has more rougher roller coaster options for older children, where Windsor does not. I like roller coasters so kind of subjective really.
    • Cost - there is no way I can defend this, though just going there for a day out with a picnic isn't particularly expensive. The food is relatively pricey but what really shocks tonnes of parents is the cost of the two Legoland hotels (I think the castle one is open). The hotels are up to oligarch levels of pricing which is perfect for celebs and their kids but not for almost everyone else. You'd get a much better deal getting a cheap flight or ferry to Disneyland Paris and staying at one of their 2 stars for a couple of nights - it would probably cost the same as one night in a Legoland Windsor room if targeted really well.
    • Queueing - I've been to Windsor at various different times of year including weekends but not in August and I've never experienced queues that have shocked me or made me wait for hours. The longest queue I think I stayed on was 30-40 mins and that was for the Pharaoh laser ride. Plus there are other options - the Q bot is expensive but very helpful to make the most of your time, and if you stay til later in the day the rides will gradually get quiet anyway, which is the perfect time for some of the most popular rides.
    • Broken down rides - I might just be lucky but I think I've only ever seen one ride shut - and it was the Orient Expedition Train in the centre of the park, so not essential. Disney/Thorpe Park have rides out of action far more often
    • Food is poor - this is actually the one I disagree with most. It is expensive, but there are some really nice things you can get if you go to the right places. I recommend the Pirates food or the Mexican food from the small cafes - the massive cafes can become heaving and the quality probably does suffer.
    • Miniland is grubby - this is actually true! I don't know why but Merlin don't seem to care for their Miniland in Windsor as well as their other parks and as a result barely any of the boats move, some of the people don't move, some interactive buttons don't work, water is pooling in some models and they allow some to become really gritty. The actual builds are more varied and global than Billund though, particularly with the recent additions.
    I think it depends what the individual wants from their experience. If you're a young family with Lego interest Legoland is probably still the place to go for a day out. If you've got slightly older children or they're not totally addicted to Lego, and you're thinking of staying at the park overnight on-site, there are plenty of other options for the same or just a slightly increased price.

    Footnote - although both Billund and Windsor have Atlantis experiences, Windsor is far better as you actually get in a 'sub' and you really are underwater. Billund is just an embellished Sealife centre corridor. But Billund has a Jungle Coaster, Arctic Explorer Coaster, Flying Eagle Coaster and Haunted House where Windsor does not.
    AyliffemessycatwranglerRogerKirk
  • alexwilalexwil Member Posts: 376
    That about sums it up!! 

    To to be honest it’s what you make it, if you only look for the negatives then yes that’s all you will see.

    to answer your/the ‘mums-nets’ points -

    1. If you pay full price for entry then yes it’s expensive. Annual passes work out at good value provided you go at least 3 or 4 times. They also frequently run special offers and promotions meaning you can get in for a lot cheaper.

    2. On busy days yes you can queue for hours for some rides. This is also made worse by the queue jump system. It also seems to have got a lot busier in the last year or 2. However if you can go when it’s not school holidays/weekends then it can be relatively quiet. 

    3. Rides break down. Not a lot they can do about that really! I’m guessing they do as much maintenance as possible during the winter to keep breakdowns to a minimum. 

    It it can be frustrating when there seems to be a lot of rides broken down but it’s never ruined our day. The hill train has been broken down for at least a year - last I heard they were waiting on a part from Germany - I guess it’s being brought over by a snail! 

    4. I really can’t defend them on the food. It is expensive and not great! £2.25 I think for a mini tub of Pringles! 

    We always take a picnic! 

    5. I’ve never noticed dirty toilets! And considering how manypeople are using them - cleaners can’t be in every toilet at all times!! 

    6. Parts of miniland do look quiet worn and dated, but they replace a section every year so it’s always changing and getting updated.

    its all outdoors - it’s bound to get worn due to the weather!! 

    In my opinion it’s no different to any other theme park, but the kids love it and it’s local to us so we’ll keep going for now!! 
  • ShibShib Member Posts: 5,459
    edited July 2018
    Very consider posts above but I don’t think either mention that you have to pay for parking which I find incredibly cheeky for any attraction like that.

    If it was just £1 it wouldn’t be such an issue but I vaguely remember it being around £10 - sure you can argue public transport options etc but they know for the majority of visitors that isn’t a viable option so it’s obvious gouging where people have little other option to visit.

    (edit: just wanted to add that I have worked at two tourist attractions in the past, neither of which charged for parking and didn’t suffer for it)
    catwrangler
  • bookmumbookmum Member Posts: 1,483
    I think one of the mumsneter problems is that it's very much "my 5 year old loves playing with Lego so I'm gonna take them to Legoland" when really the kid has no interest in going to a theme park. Is there actually any Lego building that happens there? If a kid loves Lego surely they want to build Lego? 
  • snowhitiesnowhitie Member Posts: 3,078
    We've been twice, this year and in 2015. Never been to another Legoland.

    To add to the above comments:
    • We have never stayed at the Legoland hotel but at hotels in Windsor or close by. You can actually find some deals on the Legoland website with other hotels and then it's not too bad, especially off-peak. Stayed it a fancy one accross Windsor castle last time with breakfast included. I would like to stay in a Lego themed room but no way I'm paying those prices.
    • There is a bit where you can actually build Lego
    • Second time we went a lot of the rides broke down, but they did work on getting them back up. Biggest issue was that the train had broken down, I'm in a wheelchair so my husband had to push me up and down the hill a lot.
    • Toilets were really fine for us.
    • There's a new section of miniland, which was very nice and shiny but that showed even better the difference with the old one. Still, if you can look past the dirtiness, you will still enjoy marveling at the models I find.
    • The Star Wars Expo is actually very good in my opion.
    • The 4D film is pretty fun, was clutch powers 3 years ago, now Ninjago. Pretty enjoyable, even for adults.
    • The rides are more for younger kids, thing 16-17 year olds might really not enjoy it that much, think they are used to more 'speed'. On the other hand, there are lots of rides little kids/someone with a bad back can do.
    • Some staff is very nice but certain policies from Merlin regarding handicapped people is quite shocking, but I'll not go into that too much here.
    • The queus at guest services are nuts.
    • Food at the café at the top is quite horrible, but yes the food in the pirate place is actually pretty tasty and almost for money (whereas at the top it's even more expensive for crap).
    We had fun both times, but we did realise beforehand that the park was worn etc so didn't expect too much. Managed to get a good deal on hotel and park too.
    Do I think Legoland Windsor represents the Lego brand well? Not really.
    LostInTranslationcatwrangler
  • Mr_HobblesMr_Hobbles Member Posts: 321
    I've been to the Windsor Legoland three times in my life. Once when I was about 10, once in 2014, and once last year.

    1. My favourite section was always Miniland. Visiting it last year was quite sad as it really has fallen into quite a state of disrepair. Bricks are dirty and broken. Buses, cars, trains, lying on their sides half broken. Ships half sunken.

    2. The rest of the park left me and the rest of the group I was thinking "There isn't enough Lego!". Aside from Miniland, most of the rest of the park is merely made to look like Lego. There are small builds dotted around - the occasional bird in a tree, a lantern or two, but it was really disappointing how little Lego there actually was.

    3. The rides are definitely for the younger variety, almost too young. They're a bit boring to be honest.

    4. The new Star Wars section is quite good. Actual models built from Lego, seems so unusual!

    I actually came away thinking that will probably be the last time I go. I haven't been to the other parks (I'd like to, Billund especially), but Windsor really left me quite sad.
  • HuwHuw Administrator Posts: 7,076
    I've not been for a few years now my kids have grown up but it's gone downhill a lot since Merlin took over, particularly in the last 5 years or so.

    I don't think it's possible to have a pleasant day out there at this time of year if you want to do the rides because it's just too crowded and unless you're willing to pay out for Q-Bots, which are astronomically priced and, as others have said, spoil it for everyone else, then you will be queuing for hours.

    My niece brought her kids over from Ireland last summer holiday and went home disappointed as they only managed to get on 2 rides the whole day.

    My advice would be to visit Billund instead which is much better kept and less crowded although you still have to pay for parking :-(
  • bookmumbookmum Member Posts: 1,483
    What @snowhitie said about Windsor 'reprosenting
  • bookmumbookmum Member Posts: 1,483
    Errrr.... there was more to that. 
    Try again.... 
    What @snowhitie said about Windsor LL representing the Lego brand. That's the bit that annoys /frustrates me about all the mumsnetters saying that they are never going to buy Lego again. I usually jump into the conversation there to shout "It's not run by The Lego Group it's run by Merlin. MERLIN. Please keep buying Lego because it's brilliant".
    Astrobricksbeemo
  • bookmumbookmum Member Posts: 1,483
    Do Merlin legally own the rights to running Legoland for a certain number of years? Could The Lego Group take it over? Who runs Billund? 
    (just general curiosity from me there) 
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    Huw said:
    I don't think it's possible to have a pleasant day out there at this time of year if you want to do the rides because it's just too crowded and unless you're willing to pay out for Q-Bots, which are astronomically priced and, as others have said, spoil it for everyone else, then you will be queuing for hours.
    Hence why we need a Legoland in Australia. This time of year there's nobody about anywhere, so if you want to go to a Legoland in the summer holidays by Northern Hemisphere seasons, but you don't want huge crowds, you can just hop on a plane and stay down here for a few! If it were in Tasmania in particular that would be really convenient for me but I'm fairly certain the sun is going to engulf the solar system before that happens.
  • obi_gobi_g Member Posts: 611
    bookmum said:
    Do Merlin legally own the rights to running Legoland for a certain number of years? Could The Lego Group take it over? Who runs Billund? 
    (just general curiosity from me there) 
    legoland billund is run by merlin too!
  • EvilTwinEvilTwin Member Posts: 135
    I haven't been to Legoland Windsor for years- do you really have to pay for parking now? That's pretty extortionate.
    But, does anyone actually pay full price for getting in? It seems there are always plenty of free tickets around, given away with breakfast cereals and so on. I once got a free annual pass when I bought a big Lego set (I think it was Mindstorms) from somewhere.
    On the whole theme parks always seems to be fairly unpleasant Kafkaesque experiences these days. Are there actually any good ones?
  • DoktorLDoktorL Member Posts: 140
    ^ This is unforunately true, however, Billund is still way better than Windsor. Especially Billund staff are really dedicated and loving Lego and showing this attitude whereas Windsor staff are mostly just bored or overworked and showing that they don't like to be there. And Merlin seems to just want to make money, hardly putting money in but trying to get everything out.
  • Ian_SIan_S Member Posts: 71

    While Merlin are running the parks, I don't think Lego entirely get a free pass on the issues discussed with Windsor LL though as the family holdings/investment company that owns Lego also has a 29.7% (I just checked!) stake in Merlin too.  So if enough people are grumbling I'm surprised they haven't put more pressure on Merlin, especially as @bookmum highlights the average consumer sees LL parks as LEGO they don't care about corporate structures.

    catwrangler
  • redarmyredarmy Member Posts: 741
    Having been to both Windsor and Dubai last year the difference between the two is incomparable in everyway...i know Dubai is new but even my wife who despises theme parks enjoyed it..not something that could be said for Windsor..
  • The_RancorThe_Rancor Member Posts: 2,533
    edited July 2018
    I think to be fair because Legoland Billund is in such close proximity to the home of the brand TLG probably exerts more power to help it to keep the spirit of the brand - and implement more brick built models. Almost all the issues you get in Windsor you won't get in Billund - except very standard theme park issues like the long queues in Summer and occasional rides broken down.

    I think ink it would be fun to have more AFOL building areas or events put on by the parks - so the adults can have a little fun of their own too.
    snowhitiecatwrangleroldtodd33
  • Muftak1Muftak1 Member Posts: 547
    We were hoping to go to LL Windsor next year but after reading this I'm not so sure...

    Thanks for spoiling my future planned holiday! :-)
  • FireheartFireheart Member Posts: 631
    Having been to both Windsor and Billund I would say I agree with the other comments and always try and go to Billund... Ryan Air flight from Stansted, 2 days holiday (1 for Legoland, 1 for Lego House). There were plenty of vouchers about for 2 for 1 entry, the taxi driver even gave us a kids go free voucher.
    Its cleaner, the fast food in Legoland is far far better, and all the family enjoyed it. Somehow as well there were hardly any queues (UK School Easter holidays, which differ slightly from Denmark it seems).. we picked what we wanted to do with quite ease... 


  • drdavewatforddrdavewatford Administrator Posts: 6,754
    edited July 2018
    Muftak1 said:

    Thanks for spoiling my future planned holiday! :-)
    You should be thanking them for saving you a heap of money (and a wasted vacation)!

    I can't really add much to what's already been said - most commenters are spot on IMHO. The tired state of Miniland is particularly disappointing from an AFOL perspective, although the Star Wars display was well worth seeing when I last visited.
    Muftak1snowhitie
  • GiantOrangeGiantOrange Member Posts: 7
    It was all about Miniland for me, but now that has gone downhill, I think I preferred it when it was Windsor Safari Park :D

  • LyichirLyichir Member Posts: 1,009
    The main thing I remember from Windsor is that, like Billund, it lacks the iconic Granny's Apple Fries from the American parks, which was a minor bummer.

    Can't really compare otherwise since a lot of the Legoland experiences I've had tend to blend together in my mind, making it hard to compare and contrast the different parks.
  • BobflipBobflip Member Posts: 715
    I wouldn't say it was terrible, just mediocre.

    Went a couple of years ago with my girlfriend at the time and another mutual friend, and we had a fun time. It wasn't amazing though, hahah.
  • bandit778bandit778 Member Posts: 2,372
    My wife (not an AFOL of any description) and I went in 2016 using clubcard vouchers to pay for the tickets. 
     
    Her exact words when we left at the end of the day were 'It was alright but I wouldn't have paid money to go' and I think this sums it up really.

    Admittedly there have been new builds added to miniland  and some new attractions have also been added since we went but I'm not entirely sure I could persuade the boss to go back in a hurry. 

  • Speedman29Speedman29 Member Posts: 2,293
    Just got back from our trip there. Got in the big shop just after 9am. Left the carpark at 7pm! We had a discount for 50% off all three tickets and we took picnic lunch. 34c all afternoon but we found loads of shade and froze our drinks last night so had 3/4lt of iced squash each that kept cold until at least 2pm. Because of the heat the queues were far smaller than normal. Parked opened at 10am and by 11 we'd done six rides. Ate picnic under the tent while watchingvthe duplo show and went in drench tower for an hour to cool off.

    Yes Miniland is looking tired, but the new US and world tour bits are brand new and shiny. We enjoyed ourselves, there was no meltdowns from our daughter (or me!) And I got a few polybags and sets to build later.

    The worst part of the day was offering to buy little Miss Speedman a cuddly hotdogman minifigure and her turning it down for Bumblebee girl instead!
    The_RancorGothamConstructionCobookmumgmonkey76snowhitieSeanTheCollectorgarethjedwards
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    Bobflip said:
    Went a couple of years ago with my girlfriend at the time and another third wheel
    Fixed it up for you
    gmonkey76
  • bookmumbookmum Member Posts: 1,483
    Glad to hear you had a good time @Speedman29. It's not so terrible then!! 
    I have actually been there once. Way back when it first opened. I remember enjoying it. But I was a 20 something young lady then where now I am stressed out 40 something mother of a child who is Queen of Meltdowns and doesn't like crowded places and theme park rides anyway!! 
  • AleyditaAleydita Member Posts: 950
    Speedman29 said:
    snip
    The worst part of the day was offering to buy little Miss Speedman a cuddly hotdogman minifigure and her turning it down for Bumblebee girl instead!
    My three 15-month old girls are loving the hotdogman figure! Almost didn't buy it due to the cost (€30) but so glad I did.
  • bookmumbookmum Member Posts: 1,483
    Three 15 months olds @Aleydita! Wow. That's gonna be a lot of Lego for them to fight over. I wish you luck. 
    I saw cuddly Hotdog guy in Leicester Square. Meltdown Daughter didn't say it but her face was "oh for pity's sake mum put it down you are sooooo embarrassing". 
    LostInTranslationstluxsnowhitie
  • bookmumbookmum Member Posts: 1,483
    I am so having visions now of 3 little girls gently putting a giant Hotdog to bed and making sure he is warm and cosy and saying "ssh you have to be quiet. Hotdog is sleeping" 
    gmonkey76stluxAyliffeBaby_YodaLostInTranslationbeemocatwrangler
  • AleyditaAleydita Member Posts: 950
    More like three 15 little girls trying to pull the poor guy's arms and legs off. :D
    Astrobricks
  • Speedman29Speedman29 Member Posts: 2,293
    @bookmum We had an epic fail a couple of years ago. We decided to surprise her with a trip and started in the 4D cinema. Massive excitement levels combined with the deafening sound levels meant all we did was walk round Miniland for several hours. Pre warning and discussing what we wanted to do and importantly what we didn't want to do equals a far smoother day.

    Oh and Bumblebee girl is currently tucked up in the buggy wearing Baby Annabel PJs and a hat!
    bookmumsnowhitieLegopantscatwrangler
  • AstrobricksAstrobricks Member Posts: 5,441
    Baby_Yoda said:
    Bobflip said:
    Went a couple of years ago with my girlfriend at the time and another third wheel
    Fixed it up for you
    Thus implying she went with two third wheels?
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    bookmum said:
    I am so having visions now of 3 little girls gently putting a giant Hotdog to bed and making sure he is warm and cosy and saying "ssh you have to be quiet. Hotdog is sleeping" 
    They'll make excellent Brickset members one day...
  • PJ76ukPJ76uk Member Posts: 971
    Just registered to throw in my 2 cents.

    Last year I picked up 2 adult and 2 child Premium Merlin Passes in a sale which allowed access to various attractions including Lego Discovery Centre and Legoland Windsor.

    During the summer last year we booked a cheap hotel near Slough and visited the park on 3 consecutive days, each day we did a part of the park as this allowed us to spend the maximum amount of time in each "zone". We have 2 young ones aged 3 and 4 at the time so were keen to avoid overwhelming them with too much.

    From an AFOL viewpoint, miniland and the various models outdoors in the park looked tired and in some cases outdated, but here and there, there were newer models scattered in such as Hulkbuster, Lego Batman Movie related models which kept my interest. The rides didn't really hold a great deal of appeal to me or my wife as if we wanted to go on theme park rides we would've chosen to go somewhere like Alton Towers (which we did as it too is covered by Merlin Pass). One of the better parts was the Star Wars experience as it was indoors so models weren't dirty and seeing the various scenes from the movies in brickbuilt form was well worth it. We ate either in the pirate restaurant or took a picnic, the restaurant was good, not too expensive and had a decent choice of food. On the whole, by ourselves without the kids, my wife and I would've seen all we needed in a single day.

    From a childs point of view, I don't think miniland held their interest much, they were more attracted to the rides which is where the biggest disappointment lay, there was so many rides they wanted to go on but were too young/small. This was alleviated by the adventure playground. We went there on more than one occasion to let the little ones run off their energy! They also loved the Big Shop near the entrance, ended up buying a Lego Batman and Batgirl plush toys for the kids and #21309 NASA Apollo Saturn V for me!

    Unlike others here, our carparking was free. One more bonus for having a Merlin Pass!

    We did make a 4th visit last year, we bought tickets for the Xmas event, kids met Santa and got free Lego from him which delighted them. Sections of the park were blocked off with fir tree barricades so the whole park was not accessible on this visit but seeing the park "dressed" up for Xmas was a worthwhile experience. Got to take a photo with Lego Santa, admired the Xmas themed models like a lifesized Santa sleigh complete with reindeer.

    Overall we all enjoyed the visit to Legoland and will go back when the kids are older as they will get more out of it when they aren't prevented from going on rides due to their young age!
    snowhitiestluxdrdavewatfordmsandersbookmumSpeedman29garethjedwardscatwrangler
  • HuwHuw Administrator Posts: 7,076
    Welcome, and thanks for the insight.

    I first visited when my girls were 2 and 4, back in 1996 on the LEGO Club preview day held a week before the official opening. Everything was new, shiny and working back then!
  • PJ76ukPJ76uk Member Posts: 971
    Huw said:
    Welcome, and thanks for the insight.

    I first visited when my girls were 2 and 4, back in 1996 on the LEGO Club preview day held a week before the official opening. Everything was new, shiny and working back then!
    Thanks for sorting out the approval! None of the trains were working last summer on our first visit but by the 3rd day the train running from the station by the Friends section of the resort was running. There was the occasional ride which was not working on a particular day but I think only the hilltop train was not working for all 3 days we went.
  • LegolisLegolis Member Posts: 248
    Welcome to the forum. Great post. We’ve been considering taking the girls in August as we’re down south on our honeymoon. However this post confirmed my fears, they are just too young to get much out of it. They are only 2 and 5.
  • bookmumbookmum Member Posts: 1,483
    They would probably prefer Peppa Pig World and a trip to a toy shop @Legolis
  • LegolisLegolis Member Posts: 248
    Gah they would too... I hate that pig. :)
    The_RancorMuftak1gmonkey76MaffyDcatwrangler
  • PJ76ukPJ76uk Member Posts: 971
    @Legolis thanks and congrats. I'm sure your girls would enjoy LL but my two had a lot of frustration at being unable to go on all the "best"* rides due to height restrictions!

    Cbeebies Land at Alton Towers was much better for them in that respect.

    An alternative is Legoland Discovery Centre in Manchester, as far as I remember there were no restrictions there though I could be wrong. We spent half a day there and half at the Sea Life on the same site!

    *my childrens view of "best", not mine!
  • BobflipBobflip Member Posts: 715
    Baby_Yoda said:
    Bobflip said:
    Went a couple of years ago with my girlfriend at the time and another third wheel
    Fixed it up for you
    Rather than a third wheel, it was actually another female friend who's also into LEGO! Make of that what you will...
  • SprinkleOtterSprinkleOtter Member Posts: 2,779
    Bobflip said:
    Baby_Yoda said:
    Bobflip said:
    Went a couple of years ago with my girlfriend at the time and another third wheel
    Fixed it up for you
    Rather than a third wheel, it was actually another female friend who's also into LEGO! Make of that what you will...
    Sounded like a trap to me...
    Baby_Yoda
  • Baby_YodaBaby_Yoda Member Posts: 1,295
    Yes, that occurred to me shortly after the six minutes had passed, and I just hoped and prayed I hadn't just done something stupid. I think before speaking, but I hit "Post Comment" before either of those.
    Bobflip
  • CoopsCoops Member Posts: 22
    I went Legoland on Monday with my family. We didn't stay at the onsite hotel (We are at Christmas) but stayed in a Travelodge down the road. 
      
    The rides are perhaps suitable for 12 and under as they are not as fast/scary as those in other theme parks. However there is a good selection for mixed ages.

    I agree with the poor condition of miniland. Its a shame because I like seeing these models (& all other models around the park) it's just disappointing they get neglected however as previously mentioned the majority are outside so they will get discoloured etc by the glorious British weather.

    We took a picnic with us to the park however I believe you can buy food voucher online before entering the park which offers a slight discount.

    If you check www.legolandqbot.co.uk it gives you an idea of the wait times for the rides. I would add some extra time to what they display. We went during school term time and as it was the 2nd week back after summer holidays, the park was very quiet. The queues were only 5 mins each, some you could go straight on. A great time to go if you can do it.

    Best ride was Ninjago. You need to have to go on it again as it can be a bit tricky (and if you want a good high score).
    snowhitiebookmum
  • CoopsCoops Member Posts: 22
    The park was clean, and there are places you can make mini builds. The reef was good (design a fish on a tablet and thesn seeit swim off on a large screen).

    The cost of parking is terrible though, it cost £6 for standard or £10 for priority parking (you are literally 100ft closer).
  • DoktorLDoktorL Member Posts: 140
    Priority parking now £12 ;-)
  • CoopsCoops Member Posts: 22
    I think it's £10 if you book online
  • LuLegoLuLego Member Posts: 1,010
    I enjoyed my recent visit.
    When I went, I was asked to do a survey based on the ‘helpfuness’ of staff in the shops and the manager explained that sales assistants were expected to go above and beyond to keep customers happy...

    of course I took full advantage of this in each shop from there on in:

    ”Sir, did you find what you were looking for today?”
    ”Actually no. I’m after a Percival Graves.”
    ”Let me open a new box for you.”
    HugeYellowBrickBaby_Yodapanchox1
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