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Comments
Dear NAME,
Order Number: YXXXXXXXX
Thanks for ordering the LEGO® 21110 Research Institute from the LEGO Shop.
This is a really popular set. We want every LEGO builder to have a fair chance of getting it, so we limit how many of this set can be bought per household.
Since your request exceeded this limit, we’ve cancelled the item(s) from your order.
These limits can be changed or removed so it’s a good idea to keep an eye on the website over the next few months.
Please get in touch if there is anything we can help with.
Kind regards,
LEGO Service
PS. If you need to contact us, please call us on the phone number above. Don’t reply to this email because your message won’t be accepted by our system.
I received this email before I even had received my order confirmation email, after trying to order one today. My wife had picked up an RI in-store about two weeks ago with my ID number, and I had placed an order for two RIs back when they initially listed them back in the summer the day the Exosuits launched, but it wasn't as though I had purchased dozens of these.
Research Institute U.S.