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Looking back at the feedback history of this seller, the account is a few years old and before July of this year there were no Lego sales, just minor odds and ends, suddenly boom, he starts selling only Legos and tons of them at exceptionally good prices!! It looks like an account that was maybe dormant and hacked by this person, I don't know for sure, but something went wrong. Like I told the Lego people, I doubted anyone was making money selling me a set for 189.00 each and the billing party is charged 249.99 plus tax for a total of 264.00!! Doesn't sound like a moneymaking venture to me.
Also, many of these seller do have low feedback ratings.. not all (as obvious to this thread), but many do, or at least did in my time seeing these on eBay.
This was the bastard who dropshipped my Bricklink order from LEGO back in July. His store has since been shut down as of 9/28. His store opened up in May of this year.
Earlier in this thread I made my own comments about a similar situation. After reading and investigating more, I decided to be pro-active and get the ball rolling with Lego.com.
The seller is claiming innocence, of course. He refused to cancel shipment and to refund my purchase. I won my auction for $50, shipped. It costs $100 from Lego.
I called Lego after I won and paid to see if there were any orders in the system that were to be shipped to me. They confirmed that an order was placed for the item that I won and scheduled to be shipped to me. They of course could not tell me the name of who ordered it, or how they paid for it, etc. I just know for a fact that the seller is definitely drop-shipping to me.
I took screenshots of everything that I could relevant to the situation: eBay screens, Paypal payments, and even the tracking number that the seller provided me with.
Lego advised me to forward all documentation to one of their email addresses, but I've yet to hear back from them. The item from the seller is scheduled to arrive tomorrow (Nov. 16). I guess I should refuse it? I kind of hope to hear back from Lego before then so I can have some firm direction. But if the seller is refusing a refund, and his auction terms DO state no returns... I guess I'm concerned that if I refuse the package, the seller will have met all of his obligations and Paypal will side with him and not refund my purchase.
I would open it and verify that the Lego invoice Bill To address is the same as the sellers address, if it is, there is no problem. If it is billed to another person then I would email the seller that it looks questionable and you would like to return it back to Lego and want a refund. If he refuses a refund then tell him you will contact Lego and provide them with documentation and then contact Paypal and inform them of your concern.
If the billing looks questionable annd possibly fraudulent then the item "Is not as described" and Paypal will refund you. They usually are pretty good that way.
Especially if you contact Lego and they give you a reference number for your case, you can give it to Paypal and that will add weight to your side.
I sure hope that's the case. I will open it tomorrow and go from there!
Thanks for the response, demel99.
10195 Republic Dropship sold for 205.00. Keep in mind he has to pay Ebay and Paypal fees so he may net 185.00 on this sale. Now he orders this from Lego and they are selling it for 249.99 plus tax in some states. How is he making money netting 180.00 and purchasing for 249.99 plus tax?
Hogwarts Castle, he sold it for 113.01, so he nets maybe 100.00. The set on Lego sells for 129.99 plus tax. I can't see that as a good profit!
PLUS he limits you to ONLY 2 items?? why? if I had a lot of these sets in stock I would be happy if one person bought all of them. Lego has dollar limits in place when shipping to third party, too many dollars to a single address will trigger a review of order.
Anytime someone out of the U.S. is selling new Lego sets with all Free shipping it is because LEGO offers the free shipping and they are simply dropshipping.
Just my 2 cents worth.
and U.K seller.
This guy used to be a social worker in the UK but lost his license....apparently moved onto bigger and better things. I would have guessed his account might have been hijacked but his english and skills are too good for the usual suspects...i know it is him - you can read about him here:
and the plot thickens here:
As usual the big red flags are all the positive feedbacks early on from shills (the private listings).
The reason everyone is not doing it, is because you can not make money consistently selling new sets on Ebay and purchasing them on Lego [email protected]
But what hooked me and everyone else is the price coupled with the great feedback and free shipping. It looks good at first glance, but the devil is in the details!
Yes that is the person who I ordered several sets from, same name!! his Ebay name is discmaker and he has a Ebay store DBLego. Luckily he was quick to refund, seemed very friendlt, quick to respond to emails, and Lego did care in my instance and wanted all the info I could give them.
Jail time for credit card fraud but not for this apparently.
Too many flags.... all new lego sets, only thing selling, etc
lego.com cancelled the order due to fraud, police called to get info on seller Buyer:
Sure glad I contacted Lego before Police called me!!
I spent a good hour rounding up screenshots, printing stuff out, crafting some emails to Lego and Paypal. Lego must have agreed that something looked fishy because they put a halt on the shipment and it's on its way back to Lego. When I confronted the seller about this he must have seen the writing on the wall and FINALLY agreed to refund me. This was after several emails of him laughing at my accusation and saying he has nothing to hide, and refusing to refund.
The stupid thing is... the set I bought from him... I can buy it for $15 more on Black Friday at Target. $15 is WAY worth the difference to not have to go through this crap.
I feel badly for the hundreds of people that will likely have to prove their defense down the line when the authorities come calling.
That didn't take long. Seller maintains innocence, so in the event that what he was doing is legit, then that sucks for him. If he can prove his case it will get straightened out. But all signs point to being a fraudulent practice.
I poked around eBay and found about eight or nine different accounts all doing the same things as described above (selling only high value new sets below MSRP, providing free expedited shipping, etc.). I contacted Lego about it and they couldn't have been more disinterested.
At first they said they aren't responsible for any Lego items being sold in the secondary market. I followed up saying they should be since these are essentially stolen goods and Lego will eventually pay the price for them via credit-card chargebacks. They basically responded that there is nothing they could do. For some reason I pressed the issue sending them links to each of the seller's accounts and current and past auctions. They e-mailed back saying they couldn't locate any of the accounts/items. What? I could still locate all of them.
Of course a day later all of the accounts I flagged had been closed and all information on current and past auctions from those sellers disappeared. So someone, somewhere followed up on my information.
I estimate I saved Lego approximately $150,000-$250,000 last holiday season by shutting these things down. I asked (selfishly I realize) if perhaps a gift card or some VIP points might be provided as a sort of reward. They said pretty directly, No, but I can sometimes find discounts on the lego.com website. Gee, thanks.
I was just so taken aback by Lego's attitude. I have had nothing put very positive experiences with Lego customer service otherwise, but this one just baffled me. No thank you. Not even the slightest hint of appreciation. It was more like I was annoying them.
You would think they could hire some guy/girl and pay them $30-$40k a year just to look for fraud like this. It clearly isn't too hard to identify and it would save them a boatload in chargebacks and legal fees.
Here is an article explaining this more, taken from http://www.wiscocomputing.com
MERCHANT CREDIT CARD FRAUD
31 Ways to Minimize Credit Card Fraud
This article suggests preventative methods and post-order procedures that merchants can perform to minimize credit card fraud.
When a brick and mortar merchant accepts a credit card, and the charge is authorized, and assuming the merchant conforms to regulation, the merchant will get paid, even if a stolen card is used.
Liability for fraud shifts from the card issuer to the merchant for 'Card Not Present' sale (mail order, telephone/fax order, and internet sales). The merchant is generally liable for credit card charge backs, even when the bank has authorized the transaction. After a merchant is stung by a fraud, the credit card processors often hike their rates, citing increased risk. The merchant also risks losing their accounts with the card companies if their fraud rate gets too high.
I would never had understood these scams until reading this thread. I wasn't oblivious to them, just unsure of the process. Thanks - I guess.
10188 Death Star, USD$118 Buy Now, Listed from Australia but in USD, feedback of 10 with the last one in 2008. States in the description that the photos are their own and you can not use them (they are stock images and one of a LEGO brand shipping box).
I feel sorry the the person who has purchased the 1 that has sold already.
I decided to query the seller
"I would like to know how you can sell this item for $120 USD and why, if you are from Australia the price is in USD. Is there some sort of defect with the product. I can clearly see other listings of the same item selling for over $600. The deal just seem too good to be true. I hope that this is not dropshipping or credit card fraud. I look forward to your response."
I also believe that eBay has an automated system in place that yanks an account when x amount of neg feedback is received in a set amount of time.
I think this is so eBay does not need people sitting at a database looking at feedbacks all day and night to stop bad sellers.
Then when an account gets suspended eBay investigates, but that is just my guess.
The seller would for sure need a reciept showing the correct shipping weight of a Deathstar.
I have had several cases through the years and Paypal has always fixed them for me.