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Really? Questionable Bricklink request.

ecmo47ecmo47 North CarolinaMember Posts: 2,101
I received this request today. Here it is verbatim.

Hi there
Is any chance you do free postage ship there 2 sets to Australia if I order in your store?
Please let me know.
Cheers

I must be tired and grumpy tonight because I found the request annoying and a little insulting. Does this person really think that that I will cover $90.00 in shipping costs to get 2 sets from USA to Australia? I was tempted to retort with any number of snide remarks but in the end replied politely. Interesting that the individual does have over 20 positive feedbacks so he's got to have some idea of the cost of shipping. I know "it never hurts to asks" but this seemed a little over the top.

Comments

  • BastaBasta Australia Member Posts: 1,259
    edited March 2014
    Can't trust those Australians :P

    Not that I can talk, as grammar is not my strong point, but the way the question is written I assume the person may have other origins where negotiating is a big part of the culture.



    Pitfall69Legoboy
  • RennyRenny USAMember Posts: 1,145
    That is a ridiculous request.
  • ShibShib UKMember Posts: 5,441
    Sadly people are so used to seeing free shipping on websites that they think no one pays for it, normally it's built into costs but people don't appreciate that individuals/small companies have trouble doing that because of the smaller amount of parcels sent out.
  • Gavin83Gavin83 Member Posts: 251
    How much were the sets out of interest?
  • CCCCCC UKMember Posts: 19,822
    I've had similar in the past, a few times on BL. Once you tell them that international shipping is £X, they then reply saying that it would be cheaper if they bought it at a higher price from someone local and didn't have to pay such high postage costs, and that it is wrong to have low prices but high shipping costs. It is a waste of time replying. I've started to just stoplist them and not bother replying.

  • ecmo47ecmo47 North CarolinaMember Posts: 2,101
    The sets inquired about were a NIB #71006 (Simpsons) and a used #7632. He is persistent as here is the reply:

    Hi
    Thanks for reply.
    I understand 71006 is very heavy.but 7632 is very light.
    Can you do 7632 for free shipping?
    Please let me know.
    Cheers

    Shipping for that set would run about around $22.00. I wonder what would happen if I offered free shipping but changed a small "handling fee" of $22.00? At least the grammer is better!
  • ecmo47ecmo47 North CarolinaMember Posts: 2,101
    The price of the Simpson house in Australia is $330.00. My price plus shipping is more than that so this transaction isnt going anywhere. (Altough it is OOS until 20 March, so maybe he's desperate!)
  • CCCCCC UKMember Posts: 19,822
    He'll probably try and get the shipping down further and suggest that it sent the cheapest possible way. No tracking, surface mail or equivalent.

    And if it is sent that way, you'll probably end up out if pocket.
  • CCCCCC UKMember Posts: 19,822
    And isn't #7632 over 1kg? I wouldn't call it very light.
  • cheshirecatcheshirecat Member Posts: 5,332
    Personally I don't see anything wrong in a potential customer asking the question - if it annoys you this much I suspect retail isn't for you. Is it a bit cheeky,perhaps but then he might have no real idea how much shipping is or how much profit you're making on the sale.

    I had a guy from israel trying to buy some lego off me, on and on trying to reduce the shipping. I told him the bottom price (and as CCC said he tried to suggest surface mail, untracked etc etc) I told him no i wasn't willing to take that risk and the transaction ended. I was out by a few email responses but no great loss, ebay cancelled the sale, I didn't pay any fees. Its just part of selling. No different to any of us asking a store to pricematch when we know something isn't in stock. Its cheeky but part of doing business.
  • Brick_ObsessionBrick_Obsession in a "Brick" house - Calgary, AlbertaMember Posts: 656
    I agree, it is unaccepatable to think you would do it for free.

    That being said, there have been numerous times that I have contacted a seller asking them to review the price of shipping listed in their store and almost always they have come back with a more agreeable rate. I fully expect to pay for shipping, I just want a fair price.

    This guy was just out right cheeky.
  • msandersmsanders Member Posts: 1,007
    margot said:

    This might make you laugh..
    http://www.27bslash6.com/p2p2.html

    Love it!

  • akunthitaakunthita USAMember Posts: 1,038
    margot said:

    This might make you laugh..
    http://www.27bslash6.com/p2p2.html

    LOL! Too funny! :D

  • margotmargot Member Posts: 2,310
    ecmo47 said:

    At least the grammer is better!

    grammar... ;-)
    LostInTranslationdougtsLegoboy
  • EKSamEKSam Member Posts: 349
    margot said:

    This might make you laugh..
    http://www.27bslash6.com/p2p2.html

    @margot‌
    Thanks, I can't stop laughing.
  • LostInTranslationLostInTranslation UKMember Posts: 5,594
    @margot- that link is hilarious!
  • rancorbaitrancorbait Manitoba CanadaMember Posts: 1,850
    margot said:

    ecmo47 said:

    At least the grammer is better!

    grammar... ;-)
    LOL That's usually the first word people mess up on when discussing bad grammar!
  • ShibShib UKMember Posts: 5,441
    margot said:

    This might make you laugh..
    http://www.27bslash6.com/p2p2.html

    Brilliant, but sadly these people are all too common. I work as a sign maker and once had a customer respond to a quote saying "you have the cheapest total cost of any of the quotes we received but you are the only one charging for fitting, can you do this for free?"

    Had to explain that we were the only ones telling him how much we were charging for fitting and how much we were charging for the sign, the response was a blank look while the world in his head fell apart around him.

  • klatu003klatu003 Hobbiton, Shire, Middle EarthMember Posts: 725
    @margot
    Thanks for reminding me of that site. Missing Missy is one of my favorites. I was wondering if we could entice him to do a Lego riff, but he used already used Lego in one of his stories and it wasn't his best work.
    margotricecakeTheBigLegoski
  • Pitfall69Pitfall69 0 miles to Legoboy's houseMember Posts: 11,444
    edited March 2014
    ^Hahahaha. Now that was funny. I forwarded the link to my cousin who loves cats and interestingly enough, his sister is named Missy. I'm still cracking up.

    I'm probably going to get a nasty text message about it, but it was worth it :)
    rancorbait
  • rancorbaitrancorbait Manitoba CanadaMember Posts: 1,850
    Pitfall69 said:



    I'm probably going to get a nasty text message about it, but it was worth it :)

    It won't be the first will it? ;o)
  • Pitfall69Pitfall69 0 miles to Legoboy's houseMember Posts: 11,444
    ^I should have a forum topic of nasty text message exchanges with "Pitfall69".

    To stay on topic (that's a novel idea) I have had some crazy requests involving selling/buying Lego. My take, it doesn't hurt to ask.
  • CCCCCC UKMember Posts: 19,822
    It doesn't hurt to ask once. More than once, you become a pita.
    Pitfall69margot
  • ecmo47ecmo47 North CarolinaMember Posts: 2,101
    Margot: Thanks for the gammAr lesson! (Hate it when you are gripping about someone's shortfalls and you commit the same error!) Also, the link did make me laugh. Funny stuff.
    rancorbaitmargot
  • FoxyA19FoxyA19 Member Posts: 124
    margot said:

    ecmo47 said:

    At least the grammer is better!

    grammar... ;-)
    Oh the Irony!


  • klatu003klatu003 Hobbiton, Shire, Middle EarthMember Posts: 725
    @Pitfall69 David Thorne would have a good time with your pony sniffing in yoga pants. You should be glad that I didn't use the *other* images.image
    Pitfall69
  • Pitfall69Pitfall69 0 miles to Legoboy's houseMember Posts: 11,444
    Ohhhh. Nightmare Moon!!! She smells delicious!!!!
    klatu003
  • piratemania7piratemania7 New EnglandMember Posts: 2,144
    I've actually received a couple requests from the South East Asia area where I am asked what the cost of shipping is, and I went to the post office to get the shipping charge and written back to them only to be told that it's too kick for them. Really! I mean, the shipping has to be paid for, it's not exactly free!
  • ecmo47ecmo47 North CarolinaMember Posts: 2,101
    ^Why do you go to the post office? Much easier to do estimates on-line.
  • GIR3691GIR3691 Member Posts: 672
    At least he asked before placing an order. I've had people submit an order, and then ask to verity condition, request photos, and try to haggle shipping.

    I swear no one reads the damn checkout page.
  • BrickDancerBrickDancer Dunes of TatooineMember Posts: 3,639
    What's worse is when they beg for free shipping, then you give it, only for them to complain about damage during transit (even though it was properly packaged in a shipping box) so they ask for a discount on the sets. Feels more like extortion if you ask me. And they are a new BrickLink buyer to top it off (massimo25).

    This type of stuff is what disappoints me about people in general and makes me not want to bother with reselling at all.
  • cheshirecatcheshirecat Member Posts: 5,332
    edited March 2014
    I dont disagree and have come across some disgusting people on eBay claiming stuff didn't arrive when it did but.... Do you feel the same about people who use free shipping from Amazon and phone up hoping for a 10% discount from Amazon customer services? That behaviour seems to be positively encouraged here (and I've done it myself). Sure they offer free shipping off the bat but you wouldn't have agreed to free shipping if you weren't still making a profit on the sale, probably more than amazon does too.
  • BrickDancerBrickDancer Dunes of TatooineMember Posts: 3,639
    Profit on this sale, not so much. I'm just getting tired of sitting on inventory and slowly liquidating at cost or worse.

    For this sale, it was the 2011 SW Advent calendars and bought them at $20 from TRU plus 1 at RRP of $40. So that's $80 + ~$8 tax for 3. Sold at $90 plus free shipping, which was ~$12. So I'm already at a loss before BL and PayPal fees of another $5.40. In the end, I netted a negative $15 in loss.

    I thought freeing up cash flow, selling cheap to other AFOLs, and being nice to a newbie BrickLinker would be a win-win for everyone. But apparently not for the nice guy sometime.
  • luckyrussluckyruss UKMember Posts: 872
    My company's former head of legal had a saying, "no good turn goes unpunished" which is often sadly rather apt in these circumstances.
  • BrickDancerBrickDancer Dunes of TatooineMember Posts: 3,639
    ^Lesson learned indeed.
    Pitfall69JP3804
  • Pitfall69Pitfall69 0 miles to Legoboy's houseMember Posts: 11,444
    @klatu003‌

    I just found this today. The Ponies have taken a back seat ;)

    "What a great smell you've discovered"
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