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What is LEGO's customer service email?

The email button on the customer service site doesn't work, so what is their direct customer service email?

Comments

  • madforLEGOmadforLEGO Chicagoland USMember Posts: 10,154
    edited December 2013
    I would first say check your browser, the link for their email is working fine for me.
    It is also a link to a specific submission system, it does not open a link in your email client or anything like that, not sure if they would respond directly to an email that was not generated via their system.
  • just2goodjust2good Member Posts: 247

    I would first say check your browser, the link for their email is working fine for me.
    It is also a link to a specific submission system, it does not open a link in your email client or anything like that, not sure if they would respond directly to an email that was not generated via their system.

    I tried it on all three of my browsers (Firefox, Chrome, and IE) and no dice. It never lets me go to step 3.
  • LegobrandonCPLegobrandonCP CanadaMember Posts: 1,918
    If you need to write to a LEGO® expert, please bear with us – it could take up to 2 weeks before we can reply to your email. If you need help with your order urgently, please call us.
    I think it would be way quicker if you just call them.
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 10,154
    edited December 2013
    I'm on step three now but I am in the US, if that matters..
    Unless others are having the issues too, otherwise I would say check your graphics settings and any popup or flash blockers you may have, unless they just happened to fix this issue as I checked.
  • just2goodjust2good Member Posts: 247

    I'm on step three now but I am in the US, if that matters..
    Unless others are having the issues too, otherwise I would say check your graphics settings and any popup or flash blockers you may have, unless they just happened to fix this issue as I checked.

    I'm in the US too, that's odd. I guess I'll have to check my computer. Or maybe call 'em like LegobrandonCP said.

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