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Right now, free shipping plus the free poly bag, makes a $100 purchase very reasonable after sales tax. Plus, that tax does help fund civilization, which isn't such a bad thing. :)
Next thing I know, you'll be expecting a box!!! :)
BrandonCP said: This greatly depends on what the "social services" are. Certainly not the kind that are currently being forced upon US citizens.
I'm hoping it's a temporary glitch in their system.
I am fairly new to purchasing and collecting LEGOs on a serious basis. I began about two months ago, so I am still getting a feel for how things work, and analyzing trends and behaviors, etc.
So here is my question... when I am looking at buying things on LEGO.com, I have come across things that have been out of stock at the moment, but have an anticipated date for when they will restock. When the status shows up as "SOLD OUT" in red letters, does that mean that the product either has been discontinued, or is on the verge of it? Will they not be restocking? I am specifically speaking about The Black Pearl 4184 in this case.
Any info or insight would be greatly appreciated! I don't want to miss out on the Black Pearl, and I certainly don't want to pay secondary market prices for it!
Thanks in advance!
My 2 cents of advice... take an afternoon, get some coffee (or whatever you drink), sit down, and spend a few hours reading the retirement thread. Start back dozens of pages, best if you go back to the start of 2012 if you can, read it as if they were just written as you go, and get a feel for the changing thoughts and trends.
That thread is a goldmine of information, some of it useful, some of it not, but all of it paints an interesting picture.
None of us really know when sets are really "gone", other than when you can't find them anymore. Some sets give you lots of warning, others just vanish without a trace.
There's the link to the thread. Good luck !
When I've inquired about "call to check" products in the past, the CSRs always have to do a little digging in their system to check on how low the inventory is, if there are any remaining shipments expected, etc. This seems the only way to access this information and put in a backorder request.
I suppose there's some reason you just don't want to order it over the phone. It strikes me as a little odd if you were already on the phone with the person, since time is always of the essence with products in this state.
Also, GREAT customer service as the lady was a collector as well and we talked for a while bout different sets and such.
I felt a bit strange as I did not receive any confirmation. Hope the order will turn up one day in my post :)
1) copy the order summary (parts and number and what not) into a Word doc
2) ask them to review the list of what is being charged for and sent.
Lately they have bee better at telling me what they have and do not have when placing the order though.
I think they also need your email address on file, if they do not have it then they cannot send you the notice.
- submitted order online on 2/11
- reply email with cost 2/12
- phoned them on 2/16 (I got busy)
- CC showed pending transaction dated 2/16 (never actually charged)
- package mailed 2/27 (From NJ)
- CC showed pending transaction dated 2/26 (charged 2/27 - 2/16 pending still there)
- arrived on west coast today 3/1
Itemized receipt was in the package dated 2/18. Prices to the 1/1000 cent per part ($x.xxxxx).
$2.95 shipping and handling.
I have however had instances where:
A part is missing but on the invoice, sometime a entire quantity of that part (IE 10 of a specific minifig head)
A Part is missing but another group of parts is in its place, number was wrong on the invoice.
In both instances I have responded to my order confirmation email to report the issue and they simply resend out the missing parts without much fuss, I guess they are used to such things occurring. Although if you do it enough times they may think you are scamming for free stuff.
But I expect this with the increased traffic they have for part ordering. Either due to typing errors, or someone at the CS or Warehouse is a bit jaded that people are ordering parts this way.
Also, off topic. :P [email protected] is my only option unless I make a 4 hr drive. I find myself using it more when the "exlclusive" set bug hits, and I dont want to spend the gas money. I dont mind the taxes vs gas prices as much.
I really miss the B&M PAB wall though.......
If the former, I almost always get my order confirmation to go buy them in about 2-3 days after my order. If it has not showed up then you may have to re-order.
If it is the latter:
BL has many different, and non-business, sellers in many different places, AND rely on feedback systems, which means guys are going to send stuff faster.
LEGO part warehouses are mostly in Europe, and it is a company. So trying to compare BL to LEGO part replacement is a bit ridiculous IMO.
If you are in the US and order, they warn you when paying for your order that it will take up to 14 days (I believe business days) to get your order. Almost every time it should up by about the 14th day (give or take)
If you think BL is faster then fine, and many times BL is cheaper too, BUT sometimes you cannot find a seller that will sell bulk new parts at a good rate. Usually bulk rates on parts that are new usually see higher prices on BL, and again if you can find them cheaper on BL, great.
Sometimes you cannot find a certain part in la
I do not think you can really compare BL to LEGO, that is like comparing Apples to oranges IMO.
The shipping gets ridiculous, which is another reason to use the CS buy a part sometimes, but be careful as the part prices may be different than what is in the PaB section on LEGOs site.
But really when it boils down to it, some parts on PaB are cheaper onlne (especially large plates or brick)if you buy them from online if you really are counting dollars IMO.
One thing I noticed is that in Australia this offer is valid until the end of August (almost 5 months) in the US it is only valid until mid June. The amount of time seems strange, although welcome, maybe TLG are thinking of doing permanent free shipping.
I have not actually ever brought any thing from [email protected] as the prices are for the most part too high plus the $45 shipping fee doesn't help. I'm thinking Mini-Modulars look good for part of my first order though.
Australia - August 31st (Orders over $150, They changed this from $100)
US - June 15th (Orders over $75)
UK - August 31st (Orders over £50)
EU - August 31st (Orders over 55€ , for the few countries I looked at)
This order generated 3 Tracking Numbers - but the only one I can track is the mini Sopwith. Of the other two, one shipment has already arrived. But the PAB is still outstanding. When I click on the tracking number for the PAB order it throws up an error page from TNT. In Dutch.
Anyone else had this problem? And is there a way round it?
If it never arrives, simply contact [email protected] and they'll put it right.
Everything apart from my PAB order was shipped out immediately and arrived on 11 Apr. My PAB order was marked as shipped out on 16 Apr which as @paul_merton says will take much longer, my shipping email confirmation states 'should arrive 13-18 business days from the date you placed your order', so I'm not fretting too much ;-)
I too was a bit thrown when my PAB order tracker threw up an error page in Dutch but it only happens on my phone and it works absolutely fine on my laptop no probs.
None of the codes starting with "3SLEN" ever go further than the error page. And plugging them into Yodel's tracking doesn't work either. And this is using Chrome on Win 7, so not a phone issue.