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Reselling abbreviation and opening boxes to confirm contents
I gave this a little bit of thought and I didn't find a thread exactly like it so I thought I would present this thought. I know it has happened to people when they open boxes that they are missing contents or someone ripped off a package and cleverly concealed the resealing of a box. While I don't want to sell a set and claim it is MISB or NIB or Unopened and have that not be true, it is possible unless the contents are confirmed. I've heard of people receiving sets that have been opened through vendors like Amazon.com. Much like MISB = Mint In Sealed Box or NIB = New In Box is there any slang out there for 'box opened only to confirm contents so neither of us get cheated in this transaction?' I don't think personally a set should be worth less if it is cleanly opened to have the contents verified and all the actual bags are still sealed and all other contents undisturbed. I understand it is no longer unopened, but the risks or inconveniences a person runs if a claim is opened up that stuff is missing from the box doesn't seem worth the hassle either. I would suggest a new slang word is created to fit in a title to tell people this for example BOCC = Box Opened to Confirm Contents. Just a thought.
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rocao - 10/31/2012 - removed unbelievably insensitive comment
If you have bought sets new through a decent retailer, then there should be no problem - how many mistakes do lego make? Sure they make some, but a tiny fraction of a percentage. Even then, are you going to check the contents of every bag? If not, the contents have not been confirmed.
Amazon do not send out opened sets do they? In the UK, anything like that (customer returns) goes through amazon warehouse, not amazon itself.
I see the issue here being about trusting the integrety of the seller. Putting fraud aside, when you buy a sealed set you are buying a guarantee that the set hasnt been tampered with. Buying a NIB or MIB set doesn't necessarily come with that guarantee. And Sadowsk1's point is that the guarantee really isnt a guarantee anymore thanks to thieves. So the question is, is there a way for resellers to market a guarantee that the contents of the box haven't been tampered with by breaking the seals and checking first hand, while also giving the effect of "sealed" status?
Unfortunately, once the seals are broken there is no going back, unless you want to do what the criminals are doing and hide your handiwork, but then why would you advertise that you had done that! That would just call more attention to yourself! I think adjusting MIB to MIBCV (mint in box, contents verified) would be good. NIBCV could work also. Using CV or something similar would clearly indicate the seals had been broken, but that the set is complete and in new unused condition!
Even though I buy every set to build, I'm not keen on open seals, even if it's just for content-verification, because I'm always afraid that the seller has accidentally let something fall out of the box while he's verifying contents.
If someone buys it from you and finds parts are missing they can simply contact LEGO in the normal way to report the parts as missing.
I think it's important LEGO know when parts are missing from boxes to help with their quality control process.
Yes, I get it, some people have been burned by buyers claiming junk was in a sealed box, but you can't go around opening every box because of that.
Well, you can, but I won't buy any of them.
As for me a seller can use whatever abbreviation they want. I personally title my auctions as simply sealed, no abbreviations. What's important is the description in the auction itself. A seller should always write out the exact condition of the set so there are no misunderstandings. I can't stand auctions where there is barely a word in the description itself. If you can't bother to be accurate than I can't bother to bid/buy from you (made that mistake once, never again).
Like people have said, saying you opened it is a huge red flag. Why would I say that? I'm not trying to hide anything...
When i opened the box everything was there except one of the bags had broken and a few pieces had spilled out. According to the bag count here, i had everything, so i wasnt worried. It also gave me the opportunity to put the instructions in cardboard to prevent further destruction from being loose.
Just an example as to why someone may want to "open to verify"...if they dont plan to do anything with it in the next 45 days (amazon, paypal, etc. deadlines) then they may want to make sure everything's there. How much would it stink to open the box on the 46th day, only to find it filled with mega blocks or ziplocks?
This is one reason I do not buy from B&M stores unless it is from a LEGO store but even then I keep an eye on the seals... Many sellers do not, or the thief does a great job is resealing the box. Conversely I have had seals open up on boxes from LEGO and all the contents are there, the seals just went wonky.
All in all there is a thread explaining all of this somewhere here.
If Lego were to switch to a tamper proof type of seal, that would change a lot of things. But I have a feeling they use the seals they do on purpose. I don't think it has been an arbitrary decision with no thought behind it...
"Good question! To tell you the truth, when I bought this set at Walmart, the seals on one end were a little loose and looked like they may have possibly come off in the past, so I expertly removed them to verify the contents of the box, and then reapplied them. The seals actually look better than they did before, and the set is in absolute MISB condition. You would never be able to tell I removed/reapplied the seals.
As a crazy, anal collector myself, I would be 100% happy with this box. I have 100% verified everything that should be in the box is there, so please feel confident with your purchase. I don't do this often, but sometimes I end up with sets that just don't look quite right or give me a bit of pause, and I want to make sure my buyers are getting what they ordered. Thanks for the question!"
Would you still buy from me, for full MISB price? And/or would you feel more confident or less confident?
MISB (Mint in Sealed Box)
MIsB (Mint in a squashed box)
Yes, it would. I'm just saying I think TLG has made a conscious decision to not go that route. I think, for whatever reasons, they like using stickers that can be 'restuck'
Could it be purely a cost issue? "Meh, it doesn't matter, go with the cheapest stickers we can get!" Maybe. But I have to think other factors came into play. Maybe retailers asked for them. Maybe they figure collectors want to be able to remove the stickers without damaging the box. I can't say I can think of a really good reason *not* to use some kind of better tamper resistant sticker, other than maybe cost, but I just have to think there's something.
I dunno. Or maybe I'm giving TLG too much credit. :)
I would be astonished if TLG were to change their sealing method in order to support the AFOL reseller market.
I almost think, given the nature of their current seals, and how easy it is for them to get in a bad 'state' (sat in a hot truck/warehouse too long, mishandled, bad stick on placement in the first place, or whatever else causes this to happen), TLG just uses the current seals so it's easy(easier) for retailers/whoever to reseal them if/when this happens. This would be much more difficult, if not impossible if tamper resistant seals were used.
I do expect that unsealing will reduce the value of a set, just like box condition will, simply because the number of bidders interested will be fewer.
Every time I have gotten a set from anything other than direct shipment from a retailer (i.e., never exposed to consumer hands), I have immediately opened it and checked the contents. I generally also put it on top of my build queue, because I want to make sure that any problems with contents are found within the dispute window.
I don't go around opening sealed boxes, but I came across some Lego Star Wars Minis at a thrift store and they were "sealed". I opened them all up and a few of them had been opened before and some Legos were missing. I just sold one of those minis last month and I said I opened to check contents and he didn't care as long as the Legos were sealed in side and everything else was in order. I don't know how this raises a Red Flag?
As a fairly new ebay seller this year (40 selling transactions so far), I am anxious to know what people consider MISB to mean exactly. I take very good care of all my stored Lego and any damage done to the boxes is done before I get them either during shipping or by the retailer I buy from.
It is almost impossible to get an impeccably clean box especially for bigger sets. This always saddens me as many sets I have would be near perfect if it wasn't for one single dent, ding, crease or small corner crush. Does anyone else go through this type of let down or is it just my OCD kicking in?