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Edit: this was amazon UK warehouse.
I wouldn't bother again unless it was a large discount. Amazon did pay to ship it back, no issues there.
Sounds pretty hit and miss to me, not sure if it's worth the risk.
My experience though has been very good. I've ordered about 20 of them and some range from slight crunch to pretty big puncture. The worst I received was an IS with a big patched hole, and cut seals. The seals must have been cut by Amazon to check the inside contents because everything was there.
If it is for yourself and you don't care about the box, so long as it is complete it's OK. However, if opened (the inner bags) amazon should really say this, since there is a chance pieces are missing. I doubt very much amazon count individual pieces, and check them against the list in the instructions.
@RainingBoroSi02 - Bottom line, if you can afford the time and/or the heartache of receiving an incomplete or roughed up set then go for it, otherwise keep well clear.
Amazon says "Packaging may have minor damage. Item is in excellent condition." - these sets usually arrive where the box might have a few dents or the tape seals lifted off the box, box is not crushed or punctured. Discounts are the smallest on these sets, usually around ~10 to 15%
Amazon says "Packaging is damaged. Item is in excellent condition." - these sets often arrive in states where the box has been compressed at some point along the thinnest dimension and/or a portion of the box is indented and been taped over. Contents usually are in sealed bags, but I do have one set I have yet to open where it sounds like either a bag has opened or the set has a lot of loose unbagged pieces (Jabba's Palace). Discounts usually ~15 to 20%
Amazon says "Packaging is damaged. Item may have minor cosmetic damage, but still functions as intended." - the one set I've bought here had major box issues, a very large portion of it had been punctured and massively re-taped to hold it together. Everything inside was in great condition, nothing marked up, go figure. Discounts around ~20 to 25%
Amazon says "Item may come repackaged" - never bought one of these
I like to get these sets when the normal set is on sale, resulting in some pretty steep discounts
I just got one this week that was marked "like new", the box was taped up, torn on the bottom, opened, etc. I sent it back. :)
I will say, most of the time I'm happy with warehouse deals, this was the exception, not the rule. But you have to open them right away and check, since you only have 30 days to return (really 60 if you ask).
They don't follow their own condition rules. :)
The only issue I have is that they use automation to set prices, so if a set has gone retired, and resellers have escalated the price, the computer will set the warehouse price at x% of the reseller's price, not the original MSRP. So just do your homework on the pricing to make sure its really a good deal.
I only would buy if it is Amazon itself selling.
I got a Haunted House, box was trashed and it took about 5 minutes to ask someone on here what the contents were in the box so I could compare. It was complete and I got it for 30 dollars off.