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May the 4th Promotion 2013
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Personally I think that's OK and allowed. Neither you or I were trying to scam the system, get special treatment, etc. I figure it's within the cashier's job description to make such judgement calls and do a little something extra for a good customer. I've had TRU employees do similar things for me, if they had any of a special item left and I asked politely (and bought something).
I'm trying to pick up a second copy to hold for later and one for a fellow Bricksetter, but I still don't want to place an additional order if it seems likely my personal order will get cancelled as a result.
Although funny enough, my b-wings are all showing "back-ordered" inside the order. I had all orders placed before 12:05 am. But we've seen this before where LEGO [email protected] doesn't allocate inventory on a FIFO order basis. Looks like another case where orders placed well after other orders will get shipped first, and the earlier orders will have to wait. Clearly, their systems are not up to par in a lot of different ways.
They did put the limit of 5 on there for a reason. I would prefer people don't urge them to go to even greater lengths to make people adhere to their policies.
I know who I will be pointing the finger at next year if the discounts are poor or even non existent..
i have mine saying "in Progress" for the first order which was placed within few mins of 0000est. another one which i placed just before it was marked sold out online around 0045est says back-ordered.
:). other non b-wing order are in-process as well.
just to note back-ordered is not uncommon. i have seen that last year when i ordered #6857 with some other sets. they actually split the order and shipped it separately. i received them like couple of days apart.
http://www.bricksetforum.com/discussion/comment/119537/#Comment_119537
{code}
Thank you for ordering from shop.LEGO.com. Unfortunately, the item(s) listed below are currently out of stock and it will be a little longer before we can ship them to you.
If you made your payment via credit card, please note that while we will authorize your card shortly. It will not be charged until your item(s) ship(s). You will receive an email notification at that time.
We apologize for any inconvenience this delay may cause. If you’re worried your order will not arrive in time and you would like to change or cancel it, please contact us at 800-835-4386.
Best regards,
The LEGO® Customer Service Team
{code}
You may need to change your userid to 'sherlock' :-) I am impressed!
(Note to self - Don't ever upset Legoboy.)
So now me by ordering my limit is the same as clearing out a clearance aisle? I think it is a bit diff. 5 sets compared to the pictures those people were posting and no one wanted to help? You had one shot at a Walmart at that time. This May 4th, the set was there. I don't understand. Now I'm a hypocrite for buying the limit.
Read your first comment through a few times and I'm sure you will understand where we were coming from. From what I read, it sounded like you got your family together and used everyone's separate credit cards to order 5 B-wings from each one, for yourself.
I did not understand, and everyone else on here that accused you, that you were ordering for other people. That's perfectly fine and yes, within the rules/guidelines of LEGO's policy.
My apologies for the misunderstanding, I'm sure you can understand how it happened. :o)
First, let me say I am unlike most here--I do not buy to invest, I don't buy multiples, I don't worry about boxes, and I open everything (time willing) that I purchase.
That said, I was happily at my local LEGO store at the mall. Surprisingly there was a line (well, surprising to me). I was maybe 20th in line. The doors opened just after 10am and it was like Target on Black Friday. A bunch of impatient people with a dash of rudeness.
By the time I got in the B-Wings were already gone. I grabbed the UCS X and stood in line. In front of me were several people with up to 5 and 6 of the B-Wings. By the time they all got up to the register they were told there was a limit of 3 per person, which they contested because "it isn't posted anywhere". So, they called some apparent family members who were close by, while holding up the line, to barge in and parse out 3-per person.
All told in that group there were 5 people getting the 3 max. Talking (loudly) amongst themselves, they were going to be selling them on eBay; one of the cavalry they called in clearly had never bought anything like this before because she complained about the cost wondering "who in the world buys these things, they are so expensive", perhaps not realizing they were 50% off anyway.
Of course, when I get to the desk I ask, and they were out of the B's. Oh well, just my luck.
At least there were a handful of kids there who had a great time when their parents bought them the goodies. And hats off to the dad behind me in line who endured all this for his son's $20 fire truck set.
I think the Minecraft phenomenon from last year has had a lasting negative impact on the Lego hobby in general.
Trying to sell out online is one thing (and doesn't bother me, though they could easily instill IP address checkers if they wanted to), but not having enough at a store, where people come to purchase and hang out, seems like it would create a lot of ill will. Everyone could have been happy with one B wing. Now, many of the people that are unhappy, are actually the biggest supporters.
And luckily, I think a lot of "investors" are in for a rude awakening on the B wing. I went to my store twice, and many of the people buying them kept talking about reselling theirs or the mythical "$5000 Millenium Falcons", etc. It's going to be hard to make a profit on this one for awhile. It's a big box for international shipments, and you'll have to get $230-$250 on ebay just to make $100 profit (promo Han Solo helps, but definitely isn't the slam dunk that TC-14 was).
- B wing wasn't a seller in retail at $200
- the only demand for it was at 50% off
- many recent lukewarm retired SW legos have completely stagnated aftermarket
- there are a lot of casual resellers in the game these days.
I'm hoping the resellers that have come into the market after hearing rumors of UCS gold, get burnt on this one and leave for greener investing pastures.
What you describe is just downright rude behavior. :(