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LDD Manager Error Help

samiam391samiam391 A log cabin in PA, United StatesMember Posts: 4,418
Hi all,

I've made a few more mini custom sets that I would like to order pieces for. I installed LDD Manager on a laptop of mine so that I could order pieces "on the go", however it won't open. Every time I attempt to open LDD manager with my Access 2010, it reads the following error :

"This database was created with the 32-bit version of Microsoft Access. Please open it with the 32-bit version of Microsoft Access"

I'm not the most tech savvy person around, so after messing around with it for awhile I've finally admitted defeat and would appreciate any help that my fellow bricksetters have to offer!

If you all need any more information, let me know.

Thanks all!

Regards,
Sam

Comments

  • graphitegraphite USMember Posts: 3,271
    Someone on Eurobricks seems to have had the same issue running Win 7 64 with office 2010 but the person posting above has win 7 64 and Access 2007 and it works which is also what I am running and it works fine for me. It appears its an Office 2010 problem.

    http://www.eurobricks.com/forum/index.php?showtopic=41993&st=175

    There is more info there as you read along, such as #225 where a quote from MS says they recommend installing the 32 bit office even if running win 64.
  • samiam391samiam391 A log cabin in PA, United StatesMember Posts: 4,418
    @graphite,
    Thank you for the helpful information. Do you know which programs of Access 2010 I need to uninstall to get 32 bit? It will not let me download 32 bit until all 64 bit access programs are uninstalled.

  • graphitegraphite USMember Posts: 3,271
    My guess would be that all of the MS Office applications would have to be the same. I haven't used MS office in a while so I dont remember all of them but depending on the version there are like 8-10 different programs.
  • samiam391samiam391 A log cabin in PA, United StatesMember Posts: 4,418
    @graphite,
    Goodness, that's way to much technological work for me... I'd probably drive my computer into the ground.

    Are there alternative programs that I can upload my LDD projects to BL?

    Thanks for all your help.

  • Dread_PirateDread_Pirate Member Posts: 184
    You are using a 64 bit version of Office it should be compatable with 32 bit data files. It works backwards not forwards so unless you have 32bit copatability disabled you should be able to open the file. If this still does not help then try using an office suite that is much more user friendly such as Open Office www.openoffice.org or another open source suite. Open Office is compatable with all but the latest MS Office files that have the "X" on the end, such as .docx. You can save the files in Open format (OST) or in the typical MS formats.
  • graphitegraphite USMember Posts: 3,271
    ^ its not a "access" or "word" file compatibility problem. Its is that the LDD program was written using the Access toolkit or whatever and the 64 bit version of it doesn't seem to work the same with the calls from the 32 bit compiled version of the LDD program. So it is a forward compatibility issue that there isn't anything that can be done about. Nothing else will let the program run and only the developer can provide a 64 bit compatible version of the program which I think he said in the eurobricks thread that he would try to do.
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