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As for feedback I just leave it as soon as I mark the order as shipped. I would love if every customer left feedback or marked transactions as complete but I know that is not realistic. I think they would be more inclined to leave that feedback if they see the seller is not holding their feedback for the buyer at ransom.
Once a package has been delivered (verified by tracking number) and I hear nothing from the buyer I will mark the transaction complete 1 month later.
I had a complaint with a seller in about my fifth transaction (the seller saying excellent condition for minifig torsos that were cracked) that bluntly stated that if I leave negative feedback then I would get negative feedback for being a complainer. And so nobody gets warned about what the seller is up to.
When I sell, I leave feedback the day I post the item.
When I receive an order as a buyer, I will leave feedback if the seller has left it for me once I have checked the order. I don't bother leaving it if they haven't. I will drop them an email to say the package has been received in this case, and mark the transaction as completed.
Come to think of it, I didn't even know about the forums at the time. And in fact, when I did first see the forums, I saw a relatively new user say something about how clunky bricklink was for new people and made some suggestions. S/he got roundly told that they didn't know what they were talking about, and that bricklink is fine as it is and that they know nothing because they are new. I didn't bother looking again for a few months after that.
10 feedback is a fair amount -- if you buy a set a month from Bricklink and consistently get feedback, it'll still take you a year to build up that much feedback. $300 seems a relatively low threshold to cut people off at, but $1500 for a user with no feedback seems to suggest the use of an escrow service.
(Logically, AFOLs coming out of their dark ages will be new users with no feedback and a desire to acquire high-priced sets.)
I'm looking for some help with Bricklink. I have quite a few pieces missing from a variety of sets, and I'm trying to get them all replaced. No store has every piece I need, so I'm not sure how to get everything without checking through tons of stores to get the most for the least price.
So what do you guys do when trying to make bulk piece orders on Bricklink?
Oh, and this is most likely in the wrong category.
0.02
If you have quite a few missing parts from one particular set, you can part-out that set into a wanted list, but just add the missing parts, rather than the entire set. It will save time searching and adding each part individually.
I wouldn't be happy if I had placed an order for some parts, and by the time I had been invoiced and paid someone else had taken the parts away from my order.
Mods, you can probably close this thread.
About two weeks ago, I placed ten orders from ten different sellers on Bricklink for a moc that I'm working on. Nine of the ten arrived within a week and a half. The last one, went from New Jersey to Federal Way, WA. (normal, since I live in Idaho), and then went to Memphis, TN of all places. It keeps leaving Memphis and returning every three days or so according to the tracking number. I did buy insurance on it, and Sat., Dec. 8 will be 21 days since it shipped. I was wondering what others thought about this: is it the buyer's or the seller's responsibility to contact the Postal Service about this? I would have thought the seller's, but maybe I'm wrong. I was going to wait until Monday to contact the seller again, but he just contacted me and told me to call Customer Service at the Post Office about it.
Here's the tracking info, in case anyone wants to see it, or wants some amusement at our efficient Postal Service. :)
Processed through USPS Sort Facility December 05, 2012, 8:22 pm 38199 Processed through USPS Sort Facility December 04, 2012, 7:32 pm 38199 Depart USPS Sort Facility December 03, 2012 38199 Processed through USPS Sort Facility December 03, 2012, 6:18 pm 38199 Processed through USPS Sort Facility December 01, 2012, 11:24 pm MEMPHIS, TN 38136 Depart USPS Sort Facility November 27, 2012 MEMPHIS, TN 38136 Processed through USPS Sort Facility November 27, 2012, 9:02 am MEMPHIS, TN 38136 Depart USPS Sort Facility November 24, 2012 FEDERAL WAY, WA 98003 Processed at USPS Origin Sort Facility November 23, 2012, 8:05 pm FEDERAL WAY, WA 98003 Dispatched to Sort Facility November 17, 2012, 12:36 pm NORTH BERGEN, NJ 07047 Acceptance November 17, 2012, 12:15 pm NORTH BERGEN, NJ 07047
By the way, is it possible to create a "spoiler" box here? Looked around and couldn't find out how here.
Rykeer
You can certainly call the post office and see if they know anything, but ultimately the seller should be dealing with them on the insurance claim, since he shipped the package out.
If you paid via PayPal, they will ultimatly enforce it if the seller doesn't take care of it, but before it gets to that, usually a friendly e-mail to the seller will take care of it.
As a seller, in cases like this, I ask the buyer to give it 5 weeks for 1st class mail. That leaves the buyer 1 week to file a PayPal claim (PayPal gives 45 days or 6 weeks) so they feel comfortable I'm not just trying to push it off. After 5 weeks, I'll refund if it doesn't show as delivered yet. The vast majority of the time, it does end up getting there within those 5 weeks.
As a buyer, I'll do a seller the same favor, I don't mind waiting since it is indeed the post office that is kicking the package around. At 5 weeks, I expect a refund from the seller. In return, if the item is ever delivered, I'll pay them back for it.
What the seller does with an insurance claim, is their own business.
Just went to the post office today to mail something to Sweden and it was the first time I decided to fill out the customs form online instead of using the paper one since they have to type it all in at the counter when using the paper form. The online one is actually a bit more of a pain than the paper due to formatting but you print out something you can attach to the package and the other part for the post office. When I got to the post office and they scanned it the address including the city/postal code all showed up under "address 1" and not in the fields in the form that I filled them out in. The display on the PO screen looked exactly like the form I filled out so their database queries are just wrong or something. Also the clerk still had to fill out the contents/value manually into the computer even though I did it online and the form already had it on it.
The people at my post office are actually pretty nice for postal workers but I avoid the counter and use the self serve machine for anything that fits in the drop box just to avoid dealing with the pointless crap they have to go through at the counter.
Hope you get your bricks soon.
That $1.50 fee would be a flat fee he charges all buyers, you'd have shipping to pay on top of that, assume you realize that?!
I want to know how to look up previous sales on bricklink?
I cannot for the life of me work it out???
Was that what you were looking for?
Don't knock it, till you have rocked it. I mean, you cannot formulate or speculate on something unless you have tried it.
I am not going to get into a Bricklink vs. Ebay debate here but I would encourage you to try Bricklink before you judge it.
I've purchased Lego from both sites. I tend to buy individual parts from Bricklink and sets from ebay, but I've also purchased many sets from Bricklink and have been able to find some real bargains from time to time.
Bricklink is an emporium of individual sellers, all with their own shipping policies and costs; there is no "standard" shipping, fees, or pricing policy among the sellers. The vast majority of Bricklink issues seem to stem from not understanding this concept; read the Bricklink terms and each store's terms carefully before committing to purchase and you shouldn't have any problems base on my experience. Good luck and welcome back to the
moneysinkLego hobby!When selling old sets, the minifigures are the most valuable and are often sold separately.