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LEGO Store Free Shipping Includes PAB

leemcgleemcg Member Posts: 607
edited December 2012 in Buying & Selling Topics
I discovered this yesterday. Apologies if it's well known or obvious but I certainly didn't know so I thought I'd share it.

The deal where if something is not available to buy in store then you can get free postage from an online delivery applies to the online PaB selection.

I was told this in the Stratford store yesterday and did a quick order of some parts I knew I needed but was waiting for a larger order to make it worth while in terms of postage.

They would prefer that you've put together your order beforehand and have it in your shopping basket, otherwise the queues could get very large as you browse for elements.

I did double check that this was official rather than a special offer extended to me because of my natural charm (:-).

Of course Bricklink is usually cheaper, but for a handful of parts (if you're going to the store anyway) this could make a PaB order more cost effective.


  • caperberrycaperberry Member Posts: 2,226
    I've read this twice and am still confused, probably as I haven't had my coffee yet :O)

    Are you saying you can order from [email protected] PAB and have it delivered to a Brand Store to avoid postage costs?
  • CCCCCC Member Posts: 20,526
    ^ Nearly. I think you have to do it instore. At least, that was what I was told in a US store.

    So you go to store, order from [email protected] PAB on their PC, then go back to the store to collect it when it arrives.
  • leemcgleemcg Member Posts: 607
    In fact, you can do a [email protected] PAB in store and get it delivered home for free.

    But I don't think they want you messing around building up an order for ages in store, so better to have but an unfinished selection in you basket first.
  • caperberrycaperberry Member Posts: 2,226
    Ahhh got it.

    There are actually more items than I thought that are cheaper from PAB than BL. Had a nosey through recently and found many, including some great bargains
  • CCCCCC Member Posts: 20,526
    ^^ That's even better then Lee!

    When building up a PAB order, does it get attached to your user name? If I build a PAB order at home, it doesn't appear when I log on from elsewhere. Is this something wrong for me, or do others find that too?
  • leemcgleemcg Member Posts: 607
    Sorry for not being clear first time.

    @CCC that was certainly the plan, and how it was described to me. They let me log in with your own details - they must then put some secret code in or something to make it free postage.

    My understanding what that the work in process PaB orders, are just stored locally, but once you put it in your basket that is different. However, I hadn't done that and only wanted one type of element so Ruth let me add it.
  • leemcgleemcg Member Posts: 607
    I've just tested this between PC and iPad and it works if you put the PaB order into your basket.
  • CCCCCC Member Posts: 20,526
  • caperberrycaperberry Member Posts: 2,226
    Is Ruth still at Stratford then? Thought she'd gone to Shepherd's Bush ages ago.
  • leemcgleemcg Member Posts: 607
    She was there yesterday, and mentioned you by name, when we had a little chat.
  • caperberrycaperberry Member Posts: 2,226
    Good girl. ;o)
  • LegoFanTexasLegoFanTexas Member Posts: 8,404
    ^ The OP is correct... You log in and create the order in your own Shop @ Home account, in that little box that says enter promo code, each store has a "free shipping" promo code that goes in there, and it gets you free shipping plus it gives the store some credit for the sale as well.
  • tdhbrtdhbr Member Posts: 188
    Interesting. Several months ago I was in a Lego Store, using Shop&Ship for something the store was out of. I wanted to add some PaB parts, and wasn't able to. The computer in the store wouldn't let me.

    I have not tried putting the order together ahead of time as suggested. One potential downside I see is that you have to log in on the store's public computer, right? Even if you make sure you log out afterwards, there's still a little bit of risk there.
  • leemcgleemcg Member Posts: 607
    @tdhbr - yes the same thing affects both your points. You do have to log in as yourself. Whereas when they place an order for you for something out of stock in the store, that wouldn't happen.

    Indeed there is a bit of a risk, but my experience is that they'll let you deal with your VIP account just from your name or the number, so I think if someone really wanted to illegally spend my VIP points they probably could, so I'm content to take the logging in risk.

  • brickmaticbrickmatic Member Posts: 1,071
    Seems like this free postage to your home for PAB isn't really how the system was intended to work. Seems like it's a loophole in the process to get out-of-stock items shipped to you free. I wonder if corporate will change the process at some point.
  • dougtsdougts Member Posts: 4,110
    yeah, doesn't feel right to me either
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