Is the main site slow for you at the moment?

HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
edited October 2012 in Brickset.com
It's running like treacle for me at the moment, I think it might be a database issue.

What's it like for you?

Comments

  • atkinsaratkinsar Member Posts: 4,272
    Can't even access it, Brickish is slooooowwww too. Bricklink too.
  • drdavewatforddrdavewatford Hertfordshire, UKAdministrator Posts: 6,257
    Both Brickset.com and BA fine for me.
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    It looks like a network problem at the host's end as I can't connect to their VPN or the email server. I've asked them to look into it.
  • atkinsaratkinsar Member Posts: 4,272
    Have to say, the service you have received since you switched hosting company has been less than stellar IMO.
  • LegobrandonCPLegobrandonCP CanadaMember Posts: 1,909
    I see new features have been implemented for the forum. When you hover over a post now, you can "like, off topic, agree, and disagree" now.
    Matthewkhmellymelemilewski
  • paul_mertonpaul_merton UKMember Posts: 2,951
    I'm getting "HTTP/1.1 503 Service Unavailable" responses for most pages on brickset.com at the moment.
  • atkinsaratkinsar Member Posts: 4,272
    Yep, me too, "Huwston, we have a problem!"
  • Si_UKNZSi_UKNZ NZMember Posts: 4,179
    Yep, me too.
  • atkinsaratkinsar Member Posts: 4,272
    Huw is aware of the issue and is working to resolve it.
  • MarkeyMarkey Member Posts: 69
    Great :)
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    I'm not sure exactly what the problem was but I think I've got it up and running again.

    For some reason the www.brickset.com site was giving an error

    HTTP Error 503.2 - Service Unavailable
    The [email protected] setting is being exceeded.

    The m.brickset.com site was up and running, though. So, there was presumably some sort of configuration issue on the default site but given that nothing has changed recently, other than server patches, of course, I'm at a loss as to what. Googling the error didn't provide much help either.

    I guess it could be indicative of a DoS attack, but I'm not expert (but I know someone here who is :-) )

    So I created a new website on the server, copied the pages across, changed the www. mapping and -- touch wood -- it seems to be OK at the moment.
  • atkinsaratkinsar Member Posts: 4,272
    I'm getting an http 404 not found error now.
  • princedravenprincedraven Essex, UKMember Posts: 3,768
    Down for me
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    As soon as I map www.brickseet.com onto the newly created website the 503.2 occurs.

    The site can be reached at http://www2.brickset.com/ at the moment and I think it's stable. I guess that suggests some sort of issue with the traffic on the www site: maybe it is a DDoS...
  • paul_mertonpaul_merton UKMember Posts: 2,951
    That would be a shame if it is a deliberate attack :( The access logs might shine some light on that.
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    ^ YH PM!
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    edited October 2012
    atkinsar said:

    Have to say, the service you have received since you switched hosting company has been less than stellar IMO.

    It's identical equipment: the Northstar business was sold to OnRapm Indiana, and actually their tech support is pretty good. I think the only possible issue is around the US:UK time differences. It is supposed to be 24hr but whether they actually do much in the middle of their night, I'm not so sure.

    Anyway, I found the problem, and the culprit, and have taken appropriate measures to ensure he can't do it again. There was nothing wrong with the server this time...

  • atkinsaratkinsar Member Posts: 4,272
    ^ fair enough, it's just my perception that there have been more outages than normal recently but as you say, it's not all the hosting company's fault.
    Huw said:

    Anyway, I found the problem, and the culprit, and have taken appropriate measures to ensure he can't do it again. There was nothing wrong with the server this time...

    Sounds intriguing, don't suppose you'd care to elaborate :-)
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,440
    Anyone else having problems connecting this afternoon?

    I guess we should brace ourselves for hurricane Sandy. The servers are Indiana, is that likely to be affected?
  • andystarandystar Member Posts: 275
    ^ Sandy is primarily hitting New Jersey and New York now. Indiana is quite a distance away but the traffic may be going through a major hub in one of the affected states.
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