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If you are considering keeping it, I'd certainly also consider asking them for something in return.
This may stop them from being so cavalier and doing the same thing to the next poor sod who wants to keep the box as pristine as possible.
And here I thought TRU had a packaging problem...
You think I am going to leave you two alone? I should have you guys deal with Walmart for me. They would end up sending free Lego just to get you guys off the phone. :)
I had a Republic gunship show up the same way.. ridiculous, mercifully the box was not damaged and I only had two stickers to carefully peel off and also had to try to wipe off the magic marker of the side....
Now I remember about how bad Walmart is withshipping bigger boxes and why Im glad I bought all of my stuff when it was reduced on Amazon.
I've ordered a few times from Walmart.com and they always sent my item in another box. I don't expect great customer service from these big chains but this is going out of their way for horrible. I wish this never happened but thank you for the review and warning.
Now the question I have is:
Will Walmart send a box like this IF you ship to store?
Has anyone shipped a TB to store and if so did it arrive in a shipping box, or just the LEGO box?
Also, I'm a little confused as to what you are asking, I think Walmart will ship anything to their stores as it says such in such item "Free store pick up as soon as 10/5 with site to store," so you can do site to store with anything regardless if it's a set not normally carried in stores.
I would also like a confirmation from someone who has ordered a massive LEGO set with site to store. I doubt it would come as horrible as the poor TCs item.
I have a pair of Death Stars going to my local Walmart sometime in the next week or three.
I posted to show other people how the box arrived as I was shocked!! I kept it because it was complete and my son will get if for Christmas. The price is too good. As you can see it happened to a few others. Can I answer anything else?
My heart goes out to you, @momof2boys99
@Pitfall69...your mom must be a very hard worker to be the assistant manager. That is one huge store. That speaks volumes about her in itself. I agree about being nice. Lego.com had my points in a negative balance and I called them up to let them know. They gave me a very generous amount of points for the mistake. I did not even expect anything. I had trouble with a customer and Amazon. I called Amazon and explained that my customer was a little hard to deal with. They gave me a credit. Once again I did not expect it. So yes, being nice always goes far. I appreciate you wishing me luck, but I think I am o.k. as long as my other boxes arrive with outer boxes.
You say they don't hire the best people, in my personal experience, that usually relates to pay. I have no doubt I could do that job, but the paycheck would have to be... well... a lot more than you can imagine... :)
Your reply was supposed to be, "I don't know, I can imagine quite a lot!"
Back to the issue at hand... Unless they give the store manager control and power over products, local marketing, prices, etc... then what are they supposed to do to hit sales quotas? Granted, having a clean store, well stocked shelves, well staffed registers, etc. all helps, at some point product selection, prices, and local marketing/advertising is going to be what drives sales.
If you give me a set of resources to work with, staff hours, discount dollars, a budget, etc. I can do the very best job with those resources that I can, but I can't pull sales out of a hat.
And I'm not at all surprised they fire someone every week. I've probably fired 20% of everyone I ever hired. Some of that was poor hiring on my part, some of it was employees who didn't understand that it was a job and they had to... you know... work! :) More years ago, fewer recently, but I still have to say it is a bit of a crap shoot in hiring, sometimes you just don't know, some people interview well but aren't good employees.
I like to say that everyone can be nice for a day, the trick is figuring out who is nice all the time. :)
"With the blast shield down I can't even see. How am I supposed to fight?"