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Unique Code for When/Where Set was Manufactured
Don't remember seeing this discussed before and thought it was interesting. Purchased #10277
for my son for Christmas. We found it was missing 5 parts (2 of one, 3 of another). I believe this is the first time I've purchased a set with missing parts. Thought it was odd that 5 were missing. Son and I pretty confident we didn't someone lose them.
Anyway, I wrote to Lego. Got a response that they'd send per usual good customer service. I knew shipping was slow from everyone was saying but after waiting about 8 weeks with no product or notice, reached back out to Lego about the order. Got a response back with apology that the order was automatically cancelled. Something about due to the large number of parts requested. 5 too many? Ummm, ok. They created a new order. Got confirmation. It shipped and received it in less than 2 weeks.
Part of the apology/reorder email the person wanted to find out where/when the set was manufactured to look into why pieces were missing. They asked me to find a code either stamped on the seals of larger sets or next to barcode of smaller sets. It would be 2 or 3 numbers, followed by a letter, followed by another number. Was hard to see, but sure enough found it on one of the tape seals. Unfortunately it was on the flap bend so I couldn't tell for sure what the second number was but looked to be either 36R0 or 38R0.
Interesting, but I guess it makes sense they'd have a way to track where that particular box came from. Curious, has anyone seen this before? Anyone been asked for that when you've requested missing parts?
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