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[LEGO.com] Has anyone substituted one set for another before it ships?
Like many others, I pulled the trigger on an order over the weekend to avail of the GWPs. I was torn between the NES and Barracuda Bay, but ultimately went with the NES.
Overnight I had a change of heart, and decided to go for BB. However, I worried that if I cancelled the order that it would cancel out the Charles Dickens/2x4 brick. So I emailed LEGO Customer Service to see if I could exchange one for the other instead of cancelling/reordering. Both are on back order, so the NES isn't about to ship imminently.
It's been a couple of days and I haven't heard back yet (busy time of year, I imagine). So in the meantime just wondering if someone else has been in this situation, and what the outcome was.
As an aside, the GWPs were in my basket when I put the order through, but they're not showing on my order when I check the status. Is that normal?
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