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I have been buying a lot of Lego from Amazon US and Amazon AU, and sometimes UK (not so often)
It depends on which region is giving the lower price on the item I am interested in.
I am travelling between US and AU so international shipping is not an issue. I find that
in most cases Amazon AU has a much better price than that of the US but their Lego boxes are
usually dented or bad. I've bought more than 50 sets from Amazon AU and only less than 5 sets
are without any dents, some even re-taped obviously. On the other hand, I've bought approx. 20 sets from Amazon US but probably only one box was with significant problem.
My guess is that Amazon US tends to sell at higher price so they are giving better boxes
while when they find any bad box or returned item they ship them in lot to Australia and
let this market digest the less perfect products with lower price.
It's a very smart way of doing business. Maybe they know that Australian is less interested
in or willing to pay for Lego so they are marking down the prices while giving boxes of
inferior quality. Very smart, very sneaky.
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(USA boxes show part count on the front.)
15 U.S. Code § 1453 (section on commerce and trade, fair packaging and labeling)https://www.law.cornell.edu/uscode/text/15/1453
See paragraph A.2 - The net quantity of contents (in terms of weight or mass, measure, or numerical count) shall be separately and accurately stated in a uniform location upon the principal display panel...
why I am getting significantly more dented boxes from Amazon AU rather than Amazon US.
I thought it was connected to the price, but I should have been wrong
Some of them are even in horribly bad condition, but still sold as new, and they are new sets
, e.g. the year of 2020, not one or two years ago. I really can't quite imagine how they
can make the box that bad
Some of the Lego boxes have been completely destroyed, holes, creases, etc. others have just had small creases that I could live with.
"That such supplemental statements of net quantity of contents shall not include any term qualifying a unit of weight or mass, measure, or count that tends to exaggerate the amount of the commodity contained in the package."
They meet the minimum, they are not advertising additional parts. The additional parts may, or may not, be there. But they have the actual quantity of necessary to build parts described on the box product. It'd be like selling a chocolate bar that is advertised at 1gram but it is really 1.00003. It has to be 1g, but it can be slightly more, but it can't say that it is up to 5g! That would be exaggerating. The Lego example would be advertising potential bonus pieces. That's how I read that.
I am not a lawyer.
If I was looking to resell I would buy elsewhere.
So my guess would be that those are returned sets that Amazon has verified as not missing parts and in good enough condition to sell. Just my guess though.
I want to emphasize again that I don't have much problem of a dented or damaged box. I am not an OCD box collector. But a bad box could easily give us a first impression or suspicion that the content inside is manipulated. And in fact, by probability and common sense, not 1 among 1000 people will steal the potato fries and reseal the bag and return to Walmart, but probably more than 1 among 100 customers would steal bricks and mini-figures inside a Lego set and return..
The problem is there are plenty of videos on the web and Youtube about opening a Lego box perfectly without damage which I have tried and it worked perfectly, no mess.
This could be a problem if they only look at the box without unsealing the set to look at the contents. In fact, I once contacted Amazon service months ago about the concern but they were not giving any promising answer.
Nevertheless I still buy from Amazon, but only limited to smaller and discounted sets. For bigger and more expensive sets I resort to buying locally at reputable toy stores where return or refund is not accepted. Most local toy stores here don't allow return.
All I know is SOMEONE put that brickheadz set in a box and thought to themselves "ah, good enough" and shipped it.
Also, those Brickheadz boxes are SUPER flimsy cardboard.