I have never been to a LEGO shop and had a bad experience (although my wallet has!) but I was wondering if people had a preference of one shop over another? I'm lucky because where I live, Leicester Square, Stratford and Bluewater are all within my reach, and a couple of times I've been to Brighton as well. My preference however, is Bluewater first, Stratford 2nd and Leicester Square last (not fair to rate Brighton as I've only been there twice).
Leicester Square is a great place, and the displays are second to none, the stock is normally excellent, the staff are always friendly, but I don't get the same feel I do at the others? Like I say, I've never had a bad experience, just not as great as at the other two.
Stratford is smaller of course, and their customer base is different than central London, but I find them very helpful and the staff more knowledgable than at Leicester Sq.
Bluewater is my number one, probably because ever since I went in many years ago, as a reborn AFOL and too embarrassed to say the stuff I was buying was for me, they gave me that look that said they did not believe me, and they helped me realise that adults could enjoy LEGO too, without shame! lol Many years later, it's like going to see a friend, they always have staff that are knowledgable, chatty, and although the other stores have "expert bag feelers", they are always on hand to assist looking for that elusive minifig!
I have also been in all three with my children, but again, Bluewater always seemed to pip the others at the post for the "family" feeling.
I don't know if Bluewater has more consistency in it's team, because despite meeting very friendly staff in the other two, never seem to see them again?
I know I'm lucky to have the option of three shops to visit, and I must reiterate that all the LEGO shops are great, but I just thought I'd ask if anyone else has a preference of which is their favouirte shop and why?