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Lego trialling digital VIP cards
Just received an email from Lego - I have been selected to trail digital VIP card.
I could select black (star wars design) or Classic.
Card ts appears in Apple or Android wallet.
Also states be one of the first revive new offers etc
seems like a great idea.
1
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Comments
@Huw are we getting digital “Recognized Community” stickers to go with them ? :)
It does look quite snazzy.
I think this is a good idea. I don't carry my VIP card around and normally just look up my VIP number from my store notes to use at the till whenever I pop into a LEGO store to buy something. So having a nice easily scannable VIP card on my phone will come very handy.
Anyone else get this today?
Wonder if it'll work on my iPad?
Edit - a swift google suggests not.
I still live unfeasibly far away from Lego Stores to make much use out of the digital card showing it to cashiers (maybe a couple of times a year), but it would be nice if we got ‘proper’ news about promotions on there - primarily promotions that are GOING to happen ahead of time rather than dumping them on us unannounced or having to decipher an American store calendar (which they seem to be phasing out?) and hoping the same promo is in the UK.
Could it be the ghost of another’s benefit for Black VIP members? Time will tell*
*It’s almost certainly nothing, based on track record.
I'm assuming that the email contains a unique link?
Also, should the title say trialing?
That was three weeks ago...
Of course, it isn't that bad an idea; seeing as I am a member of most customer rewards that are offered by local stores. Having to remember if I've got the card is a pain.
Aren’t they doing a trial run of the digital VIP cards, thus “trialling”?
He did tell me that the POS system had already been changed so they can’t show you your VIP points balance when you check out. I checked online shortly after leaving the store and my double points from today were already shown :)
Got a second email at the same time to say all existing merged accounts would have points sent to the most active account. So that's a contradiction!
Both email were dated June 6th 2019 and indicated a deadline to query the changes (but no deadline was given).
I guess new problems means they are finally updating the system?
Points will be worth more under the new system. If you made an order before the 10th of July, and the points are applied after that date you will get the newer higher rate of points. Under no circumstances will your perceived points value from your order be devalued by the change. That was a key point to the new system.
I cannot reconcile the awesomeness of the automation in the LEGO factory in Billund seen with my own two eyes with the shocking, lengthy and continued display of IT failings that continues to plague a company whose CS is really very good. I'd like to see IT at LEGO catch up to the awesomeness of the rest of the business. I think I'd give every VIP point I've ever earned and spent just to see that - and it last.
@drdavewatford Do the ambassadors know anything more about the planned changes to the vip scheme? Anything you can share with us?
(I'm considering if I should try to spend all my remaining points tomorrow before the launch. What I've heard so far, about instant spending of points in store going away, well it doesn't seem like an improvement to me.)
🙂🙂🙂
I think only US VIPs are getting Christmas in July this time round so only they got that email? I saw it on a store calendar pic. We have had it in the last year or two. It's where they run a previous xmas promo item in July, year before last it was the snow globe I think.
We could be getting it, but we usually don't know about it until the email. It's usually late July, online only and the email indicates it's started. However, I think a return of The Year Of The Pig is planned for the UK instead. Not very Christmas in July!
Almost there the new VIP area?? :D
On second thoughts... maybe I should have spent all my VIP points this weekend before they evaporate into the ether.
Either the migration is taking time or smth went wrong and they are fixing it xD