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Issues with Powered Up and 76112 Batmobile

I recently picked up #76112 App-Controlled Batmobile at over half off RRP as my first foray into powered Lego (and partly for the minifigure!). I enjoyed the build, simple though it was, and I like the finished vehicle despite its squat stature. It reminds me a lot of Zane's Tumbler from #70588.

However, I'm having issues with controlling the vehicle using the app; it's often unresponsive and the controls that power the wheels have a tendency to stick, so the wheel keeps turning after I stop touching the control, or just not work at all. Sometimes I can here the motor whining and other times not. The thing is, the preprogrammed functions like the wheelie and the various spins etc. always work so it doesn't seem to be an issue with connectivity or the motors themselves.

Has anyone else experienced similar issues? Am I using it wrong or is this one for Customer Services?

Comments

  • PJ76ukPJ76uk Member Posts: 974
    I purchased mine when it was first released (mainly for the superb minifigure) and had no such issues. App/Motor response was perfect and as you mention, the pre-programmed functions worked as expected. Do you have any other blue tooth devices operating that could cause interference? I would suggest contacting CS in case you have a faulty PU device...
  • Th1nDieselTh1nDiesel Member Posts: 591
    Thanks @PJ76uk,; may I ask what phone you're using? The list of tested phones is quite small with only 10  Android phones, of which mine (Moto G6) is not one. However, it meets all of the recommended specifications, so I don't think it's the phone. 

    However, I've just been on the Play Store page which is filled with reviews containing issues of a similar nature, many of which suspect that the software is buggy. There are some replies from Lego acknowledging this and apparently an update is due very soon, so I guess it's a 'wait and see' situation for now.
  • PJ76ukPJ76uk Member Posts: 974
    No worries @Th1nDiesel I hope the fix works for you.

    I'm using a Samsung Galaxy S9, I admit I haven't used #76112 for some time as theres always something else to build or kids stuff to do! #But I will try to test it once the kids go up to bed...
  • Wicksy80Wicksy80 Member Posts: 596
    My problem is when I drive it straight it veers to one side but I’ve googled it and doesn’t seem to be a fix. Just a natural occurrence due to the nature of how it’s run
  • CyberdragonCyberdragon Member Posts: 551
    Thanks @PJ76uk,; may I ask what phone you're using? The list of tested phones is quite small with only 10  Android phones, of which mine (Moto G6) is not one. However, it meets all of the recommended specifications, so I don't think it's the phone. 

    However, I've just been on the Play Store page which is filled with reviews containing issues of a similar nature, many of which suspect that the software is buggy. There are some replies from Lego acknowledging this and apparently an update is due very soon, so I guess it's a 'wait and see' situation for now.
    Hope this isn't gonna end up as the same Chinesium IOT junk as everything else app-controlled smart-X (come on Lego). With Boost they got it right at least.
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