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Lego Boost High-Pitched Whine from Move Hub: Help!
I am new to this forum and accidentally posted this elsewhere just now, so if you see this twice, I apologize.
I was hoping someone here could help me. We got a Lego Boost for
our daughter for Christmas and she recently started digging in to the
different designs. She just built the guitar, and once she attached the
"strumming" mechanism and the "whammy bar," anytime she uses one of
those items, the Move Hub makes a loud whine. We can't get the whammy
bar function to work at all, it just makes the Move Hub whine when we
move it. The strumming tool works, but it also makes a high-pitched
whine when we move it up or down. I am dumbfounded, as I know all the
actual sounds are supposed to come from the iPad. These high-pitched
whines, however, are coming from the Move Hub most definitely. It makes
the guitar model almost unusable because it overpowers the sound of the
guitar coming from the iPad.
Does anyone have any explanation
for this? I am torn between returning the whole set and trying to figure
it out. I don't want to wait too long and miss my return policy
deadline, but my daughter loves the set and I would love for it to work
for her. I have actually heard the high-pitched whine in a number of
YouTube videos of people using the guitar, so I'm hesitant to think that
I just got a bum unit. Lego has been nice enough to offer to change out
the Move Hub, but I am worried that one will be the same, and by then I
won't be able to return the set. Ugh. Sorry for the long post. I'm just
really frustrated by this sound coming from the Move Hub, which I
cannot get rid of. Any help would be SOOOO appreciated!