Shopping at LEGO or Amazon?
Please use our links: LEGO.comAmazon
As an Amazon Associate we earn from qualifying purchases.

Breaking windows with new 10193 set

I'll contact Lego for replacements, but wondering if any of you have had this happen. I just bought a new-in-box 10193 Medieval Market Village. I've noticed some pieces snap together loudly, like they're tight. I got to where I'm putting on the windows 30044 and the first one I did didn't seem to want to go on the studs of the brick below it. I pushed harder and it cracked! I took a spare brick out of the pile (not part of the model yet) and carefully tried to put another window on it. Cracked. A third. I went and got the same window out of a newer classic set, and that one snaps on fine. The old one says "2-02 30044" on the bottom. The newer one says "3-03 30044" and the indentations on the underside are slightly (barely noticeably) different. 

There are 17 of these windows. I don't know whether to go ahead and try and put them on so I can tell Lego CS that they all cracked, or just ask for 17 replacements. Even if they go on without cracking, I worry they'll crack in the future. I wonder if Lego CS will balk at sending 17 new ones (unless this is a known problem?)



  • 560Heliport560Heliport Member Posts: 3,872
    The set is old enough that it should be a known problem, and if it is, I hope they'd just send you 17 replacements. You say the newer part is slightly different. That implies that they made a change for some reason- and cracking would be a good reason! Good luck!
  • CathyVTCathyVT Member Posts: 150
    I thought that maybe warming the plastic a little might help - it's not cold in my house, but they were in a closet that was maybe 62F. So I dropped the remaining windows into my sportsbra for a little while. All 3 that I tried before that cracked. After slight warming, (and being very gentle) 4 of the remaining 14 cracked. Once a window got on a brick without cracking, I seem to be able to carefully remove it, put it back on with less caution, and all is OK. I guess I'll just ask for 7. I trust they'll replace the rest if and when they crack.
  • AstrobricksAstrobricks Member Posts: 5,478
    Did they replace them?
  • CathyVTCathyVT Member Posts: 150
    Yes, they replaced them, though at first they didn't want to because I bought the set on eBay. I said I had broken pieces replaced before on sets bought from ebay, and also said I heard reddish brown had problems breaking, and then they said they'd replace them.
Sign In or Register to comment.

Shopping at or Amazon?

Please use our links: Amazon

Recent discussions Categories Privacy Policy

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started. is a participant in the Amazon Services LLC Associates Program, the, Inc. Associates Program and the Amazon EU Associates Programme, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.

As an Amazon Associate we earn from qualifying purchases.