What's your LEGO 'status' today?

vizzitor

Just finished building the #10264 Corner Garage that was on back order since Black Friday and was delivered Friday. Came across a part I didn't know was one of the printed pieces that had been redesigned. New Elementary had an article about these a month ago.

Bricklink has it as part of the new Ecto-1 inventory but the pictures in the Brothers Brick review of the set show the old clock design.

KungFuKenny

Spent some time playing around with #6861 this morning and decided to recruit my red Classic Spaceman to help Santa out this Christmas...

(Playing around with backdrops is so fun!)

HugeBlueBrick

Charmiefcb said:

I think Lego is selling stock they don't have yet. All the big and sought after sets are all in stock and that never happens. My Cantina has been processing for a few days now. It goes from processing to in warehouse in a few minutes usually. I reckon they're seeing how many they need and then shipping them.

Apparently there are queues for unloading and processing through customs all over the world, affecting many industries. 2020 continues to throw up surprises.

Astrobricks

HugeBlueBrick said:

Charmiefcb said:

I think Lego is selling stock they don't have yet. All the big and sought after sets are all in stock and that never happens. My Cantina has been processing for a few days now. It goes from processing to in warehouse in a few minutes usually. I reckon they're seeing how many they need and then shipping them.

Apparently there are queues for unloading and processing through customs all over the world, affecting many industries. 2020 continues to throw up surprises.

And transportation of vaccines is about to impact shipping to some degree. I’d expect some delays from UPS and fedex in the US.

SumoLego

^ I don't think vaccine transport is going to have any impact.  Amazon is processing millions of packages daily, as is USPS, UPS and FedEx.  The bigger delay is the crush of people sending last-minute Christmas Gifts.

LEGO's production and stock levels are known months in advance, and how they manage their inventory is automated.  

Also, supposedly, their sales are up 37% for 2020, despite their efforts to defer the revenue until after the pandemic passes.  In certain employment groups, there was a 2x paycheck bonus paid out recently.  

560Heliport

With yesterday's purchase of #75980 and some HP2 CMFs, I have 5002 minifigures. 😃 Actually more because I only count one of each CMF; duplicates sometimes are given away, so I don't count them.

vanvonfull

^I was going buy something special when I hit a milestone of # of sets recently, but I’ve been waiting for anything to come in stock and then I passed the milestone anyway when I found a box of minifig packs I got off S@H a couple years ago. Wah wuh. 

560Heliport

Somehow, since this morning, my "Minifigures owned" has dropped from 5002 to 4998?

Diamondback_Six

Closure on missing out in my childhood with Barracuda Bay arriving today.

Shame it has to go straight to my storage unit since I don't have room in the studio... :(

Charmiefcb

560Heliport said:

Somehow, since this morning, my "Minifigures owned" has dropped from 5002 to 4998?

I'm sure there are more than enough police minifigures in your collection to figure out what happened to the missing mini figs.

Modeltrainman

Got a crazy Facebook message today. Why would LEGO Masters want me? I'm not prolific...

andhe

Modeltrainman said:

Got a crazy Facebook message today. Why would LEGO Masters want me? I'm not prolific...

I got one of those on Flickr before the first series. I think they just get researchers to contact lego builders to apply for auditions. Not saying you couldn't get on it! 

truck730

No SW calendar but HP for under 7 euro, I'll pick up from today and have a start on day 1 for sure next year

eMJeeNL

Stoked to have finished my BLed/BnPed #10197 as far as I could - last BnP is on its way (finally!):

(Especially for Kenny, i turned the pic off its side ;))

Switchfoot55

My ECH arrived safe and sound today! Plenty of build time left before Christmas too. So thankful to have this one in-hand. 

JudgeChuck

#75291 Death Star Final Duel finally came back in stock a few days ago, so an order went in for that immediately and I used up some VIP points to get it for about half-price, which was nice.
What's even nicer is that my other half agreed to buy it for me as a Christmas gift! :-)
It somewhat makes up for the last time she bought me some Lego for Christmas and, although I'd *always* told her to ask me before getting anything Lego-related, she presented me with #75177 First Order Heavy Scout Walker. I could have cried. And not for joy... ;-)

Astrobricks

^ That’s what gift receipts are for :)

SirBrickalotOfLego

I was pleasantly surprised to see a model of Drake’s house on his Instagram story earlier... 

This must be what’s distracting him from releasing his album!

Astrobricks

Nice, but someone’s a little obsessive about their throw pillow denting :)

Charmiefcb

My order is still 'processing'. Getting a bit worried. Also waiting for my Bugatti to come in so the Christmas worry is real. I don't know why I'm worrying about them. If I get them right now they'll sit for months while I build the other sets I have yet to touch.

bandit778

A good day today (despite work trying to make it otherwise).

Not only did my gift from my B.S.S.S. turn up this morning, I also recieved this little beauty.

A huge big thank you to @SumoLego for aquiring this for me. You're a star.

snowhitie

Not had many Lego projects this year, apart from building 'normal' sets but really enjoyed working on the Winter Village this year. I went for a magical theme, so didn't use the 'human' buildings, except the station. I did go for a very very big mountain, using the IKEA Lego boxes as bulk at the bottom. It was a bit fiddly but worked well in the end. I'll get some proper pictures taken at the weekend with some more details to post in the WV thread, but was too excited and had to share!



The light in the mountain is the 'secret' clubouse of the Snow Queen & Yeti.

Behind the Christmas tree, there's a Yule Bal happening...


Hope you like!

Switchfoot55

^Looking forward to more photos @snowhitie! Your village is always so much fun!

Speedman29

That looks mega @snowhitie

autolycus

My status today is waiting for a package from @SumoLego that was shipped on the 7th and has been sitting at a USPS regional distribution center in my metro area since the 13th. Come on USPS!!

I also need to finish wrapping all presents today so I can clear off the desk that will be needed to build the UCS MF. I have two weeks off, so it’s a good time to finally dive in. I will aim for 2 sets of bags per day so I have a couple days at the end to break down my winter village—the worst Lego task of all time.

karrit

I can relate.  I ordered some color changing Lightbulbs that were supposed to be for my outdoor holiday lighting.  Took over a week for the vendor to actually ship them and now they've been bouncing around from FedEx depot to FedEx depot in CO for since December 10th.  FedEx website currently claims they will be delivered today but I'm not holding my breath. The kicker is I got a request from the vendor today to rate my purchase which I've yet to receive.  Glad I didn't order a Christmas tree from them.

SumoLego

^ I think you mean a Valentine's Day Tree.  Right on time!

autolycus

karrit said:

I can relate.  I ordered some color changing Lightbulbs that were supposed to be for my outdoor holiday lighting.  Took over a week for the vendor to actually ship them and now they've been bouncing around from FedEx depot to FedEx depot in CO for since December 10th.  FedEx website currently claims they will be delivered today but I'm not holding my breath. The kicker is I got a request from the vendor today to rate my purchase which I've yet to receive.  Glad I didn't order a Christmas tree from them.

Yikes! I’m glad the set Sumo sent isn’t a gift for someone or I would be much more annoyed. Also not a set I was going to build right away. Seasonal decorations would be just as frustrating. Sorry! 

karrit

SumoLego said:

^ I think you mean a Valentine's Day Tree.  Right on time!

At this rate more likely an Easter tree.

Charmiefcb

I know we love the products but Lego really is a horrible company.

I was wondering about my Cantina so I looked around the internet for some local reviews of the site and I found this.

I will start by saying that I put one star as I had no option to put 0 stars.
On the 8th of December I have ordered the Lego Mos Eisley cantina for Christmas for my 10 years old son. I had been checking the lego website everyday during November and December so that I could get one for Christmas, as soon as it became available I purchased one. We usually don't buy such expensive sets but as we have been directly impacted by the fires last year and lost a lot we decided to make this Christmas extra special for our son. On the 17th of December I became a little concerned as the order still showed to be in process. I called and they told me the reason they were not shipping it was because the free gifts weren't available. I explained that I did not care about the free gifts so they lady cancelled the order and make me repurchase cancelling the free gifts. I explained how important was to me to get this gift in time for my son because of what we have been through, I made very clear that I wasn't explaining the situation for them to feel sorry for me only so they understood that I needed by Christmas. She said no problems added express post and guaranteed it would be shipped very soon and also send a little poly bag to apologies for the inconvenience and bad service. The day after, Friday the 18th I called twice asking why the order still showed as in progress both guys guaranteed me that I would receive the parcel by Christmas and that I had nothing to worry about. I am sure they can check I am telling the truth as the calls were recorded, so they can listen to what I was told. So today is Monday and the parcel still showed in progress, after calling twice the lady on the phone told me that they had none in stock and that I was not going to receive one for Christmas. Every time I called I explained the situation and asked them to tell me if they were not going to get it to me in time so I could buy something special. They lied to me every time. Moral of the tory is that I find them to be the most unethical, incompetent, out of touch company and I will not ever again buy anything from them again. Now as I live in the middle of the bush I need to try and find something special for Friday which is close to impossible as our shops don't have as much variety and I will not get it in time in the mail. Disappointed doesn't explain how I feel.

I can wait a few weeks/months for this set. Yeah I ordered one the same day they did as a Christmas present for myself and it looks like it's not coming but it's cases like this that make me see red. Mine still says In Process so if they don't have any where is the communication? If they never had it in stock why not tell people so they can make other arrangements/gifts? If they never had it why are they even selling it?
I have a friend buying some sets for her son. Ordered them before I put my order in and her order is still processing.
The pathetic thing is Lego said order by the 13th for delivery for Christmas. Well we did and it looks like us and alot of other people will be not be receiving our orders. Why have a deadline in the first place?
I'm going to write a hand written letter to their head office. Nothing will come of it but at least I'll get it off my chest.
Then when Lego does their little PR bullshit like sending a set to a child that wrote them a letter remember incidents like this.
It's going to make me feel sick when I order the new modular and Star Wars sets next week.

Rant over.

OldTownBricks

Did LEGO lie? or did a global pandemic causing supply chain and shipping issues around the world cause problems beyond their control? 

Charmiefcb

Yeah they did. They were selling something they never had in stock. There has been no communication and in the post I posted lied repeatedly to someone who bought something Lego claimed they had but didn't.

Charmiefcb

I should add that for me it's been a long time of horrible service from the Australian S@H. Even before covid they have had issues with getting new stock in. It would take months sometimes for sets to be back in stock and then 5 minutes later out of stock for another couple of months.
The Cantina was out of stock since it was released here. Then it came back in stock on the 8th there would have been alot of people ordering something they never had in stock. The worrying thing is it was showing as in stock up until a few days ago. I wonder how many others have been caught up in this. I have had no communication from Lego. You'd think that an automatic sorry we don't have this item in stock email would have come by now but it hasn't. It's been 2 weeks and not a word. Why should people chase them up for their screw up and if they do, get lied to and fobbed off only for the company to finally say we never had it in stock in the first place.
3 days before Christmas and they haven't bothered to tell people what they ordered was never in stock is unacceptable in my book.

KungFuKenny

I have a soft spot for Christmas promo sets, and was able to add a couple of older ones along with this year’s sets to my collection...

I had planned on building the Carousel (just arrived from Bricklink), but decided on the Skating Rink instead...

I’m really loving the new Christmas sweaters!

Afoltv

Hey guys, just posted a free tutorial for our LEGO Taco Bell MOC on YouTube, hope you like it!
https://youtu.be/Ea2-sco4LjM 

SumoLego

OldTownBricks said:

Did LEGO lie? or did a global pandemic causing supply chain and shipping issues around the world cause problems beyond their control? 

Whenever I read these stories, I'm always skeptical - in how things were handled, and how the story is told.

Maybe I'm a complete pessimist but it really doesn't matter to me why someone orders a product - it matters if the company providing the service or product makes a guarantee and then fails.  

I went to buy an end table in October.  The furniture store was happy to take my order, and then let me know it'll ship in MARCH 2021.  I can certainly then make an informed choice.

With the Cantina example - I think you have a legitimate complaint presuming they guaranteed delivery by Christmas.  Sure - maybe there are delays outside of the control of LEGO, but until it ships from their warehouse, it's LEGO's responsibility.  Under-promise, over-deliver!

560Heliport

With the way things are, no one should be guaranteeing delivery by a certain date- and no one should be relying on any such guarantee. But then, common sense... isn't.

SumoLego

^ Common sense ought to apply to companies making such guarantees as well.

flord

The communication with the customer is broken. We all know LEGO is experiencing all kinds of issues, but there needs to be transparent communication about realistic shipping/in stock dates. Showing “In Progress” for a month doesn’t cut it. Also, don’t sell it if it isn’t sitting in your warehouse.

karrit

I don't have an issue ordering an item listed as back-ordered but they definitely should clearly state that.  Placing an order that was indicated as an in stock item then having it sitting in processing for more than a day or two is definitely unacceptable.  I've repeatedly received notifications that items have shipped when they are sitting awaiting pick-up by the shippers for several days.  LEGO has definitely been guilty of this on numerous occasions.  I know that if I receive a shipping notification on Friday, Saturday or Sunday that I'll be lucky if it actually leaves the warehouse by the following Tuesday.

benbacardi

flord said:

Also, don’t sell it if it isn’t sitting in your warehouse.

That's not how supply chains work. 

flord

benbacardi said:

flord said:

Also, don’t sell it if it isn’t sitting in your warehouse.

That's not how supply chains work. 

Owners of supply chains need to communicate clearly what is happening in their supply chains with their customers.

benbacardi

flord said:

benbacardi said:

flord said:

Also, don’t sell it if it isn’t sitting in your warehouse.

That's not how supply chains work. 

Owners of supply chains need to communicate clearly what is happening in their supply chains with their customers.

Absolutely. But not selling something until you physically have it in its final completed state yourself is not how it's generally done. 

Alternatively, it may have been in LEGO's warehouses... in a different continent, that they've then had trouble shipping around the world as planned when they sold it. 

However, as you say, customers should be kept informed. 

SirBrickalotOfLego

A couple of days ago I rebuilt the Vader mosaic into the Kylo Ren option:



I think I may like this one even more - the metallic highlights on the helmet look really authentic in person.

Brickfan50

Go away you slime ball! I want to build!

Bumblepants

@Brickfan50 show us more of your Ninjago City moc please! 

Astrobricks

^^ The correct term is furrball, hairball, or scruffy looking nerf herder ;-)

The_Rancor

Merry Christmas all! (From GMT past midnight) May you find rattly boxes underneath the tree, then come back here and show off your ‘haul’. Always enjoy seeing what the AFOLs get at Christmas - hopefully Santa found some stock of what you wanted!

560Heliport

Building a pileated woodpecker for my parents. More than four hours into it, this is what I have done:Someday, I plan to get around to not being such a procrastinator. 🙄

Bumblepants

Enjoying Christmas with the family today. My 3.5 year old has built her first real Lego set mostly by herself. Now Darth Maul microfighter is flying all over. If your preschool girl insists on wanting to be a Sith what else can you do besides nurture that enthusiasm?