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So I got an email today informing me that my VIP points will be expiring on December 31st, which is really inconvenient because I was specifically saving them up for the next modular and we all know that goes on sale on January 1st.
My wife came up with an idea to try and get around this (she's in MENSA for a reason) and that idea is this - just buy something on December 31st and use up all of my VIP points, then just return the item the next day and exchange it for the 2017 modular. Genius!
What I'm wondering is, can this be done in reality? Do Lego stores accept returns as long as the item hasn't been opened? And will they have a problem with the fact that $100 of VIP points was used to pay for it? Curious to know if this plan is viable.
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Actually if the points were set to expire on Dec 31, I doubt that would change when you returned the item as I believe the points are returned back to you, BUT I wonder if LEGO would then turn around and say 'you lose these x points unfortunately because they expired on Dec31st'.
Also, are ALL of your points expiring, but only those that were earned beyond 2 years ago (unless that is how long you have been holding all of them for)? I would say check you VIP transaction history to see what transactions occurred two years ago and then see if you can use those points now to buy something small and try to recoup some of the loss with some new points (as this weekend (10/2-10/2 is double points I believe).
Points are good for two years according to LEGO's FAQ in the VIP section, plenty of time to be used and not sat on IMO (and LEGOs as well)
I've given the Lego company a fair bit of my money over the years and it's not like I'm robbing them. I'm just trying to get around a situation that's been forced upon me. I hope you can try and see it from my point of view, although you're obviously welcome to your opinion too.
Trying to unilaterally change the terms isn't fair. You could, of course, try getting them to agree on a change by calling them.
I'll take your advice and give them a call.