Shopping at LEGO or Amazon?
Please use our links: LEGO.comAmazon
As an Amazon Associate we earn from qualifying purchases.

[US] [email protected] Brick Friday Extended?

BrickCreatorBrickCreator Cheesehead, Born and BredMember Posts: 137
edited December 2015 in Shopping USA/Canada
I was just browsing [email protected] this morning and noticed all of their Brick Friday promotions are still live. There is still free shipping on every order and the gingerbread house is still available with purchases over $99. In addition, there are still many items on sale. Is this a glitch, or are they really extending the sale. And if so, for how long?
«1

Comments

  • ColoradoBricksColoradoBricks Denver, CO, USAMember Posts: 1,672
    Not a glitch, I got an email about,  they also have now the Dec 2015 sets available with the GB house.
  • MugenPowerMugenPower Member Posts: 549
    I got an e-mail saying Cyber Monday deals (which were the same as Black Friday?) are extended until 11:59PM EST on 12/1 but who knows if we'll get another e-mail after that extending it again.
  • BumblepantsBumblepants DFWMember Posts: 6,902
    well Chima won't go away at full price...
    BrickCreatorkiki180703Brickman
  • Rainstorm26Rainstorm26 Chicago Burbs USA (and sometimes Ireland)Member Posts: 1,004
    Gingerbread house gone...:(
  • kiki180703kiki180703 Montreal, CanadaMember Posts: 1,051
    edited December 2015
    ^ I confirm :( Fortunately, I placed my order this morning for the Dr. who set so I got the Gingerbread House :)
  • dragon114dragon114 United StatesMember Posts: 640
    edited December 2015
    Now, if only scooby and jurasic world fun pack would come back in stock!
    kiki180703
  • Sethro3Sethro3 United StatesMember Posts: 819
    I am personally surprised the Gingerbread house lasted that long.
  • Thanos75Thanos75 Member Posts: 1,120
    I received my Black Friday order a couple of days ago. They notified me that the Friends concert bus was on backorder but will ship it when it's available. No problem. Today a big box got delivered and it contained the same sets that I received the other day minus the tour bus but it included another Gingerbread house. This is the first time in five years that I have had an order messed up. I called customer service and told them I would send the last order back. They told me to keep it and that they will send the bus when it's available. I was amazed.
    Rainstorm26bluedragonlego007kiki180703ShpadoinkleRonyarZonPurploros
  • pharmjodpharmjod 1,170 miles to Wall Drug, USAMember Posts: 2,916
    They messed an order of mine up as well. The order was also from Black Friday. First time it's ever happened to me as well though there have been some reports on brick picker of messed up orders too. Sounds like LEGO hired some less than stellar help at the warehouse in Mississippi this year.
    kiki180703
  • Thanos75Thanos75 Member Posts: 1,120
    Yup.....that's the warehouse that supplied mine aswell.
    kiki180703
  • evantylerevantyler Central OhioMember Posts: 79
    I, too, had my first messed up order from LEGO. This was from the pre-Black Friday VIP online-only event. Two of my ordered sets were missing. Contacted LEGO's customer service, and the two sets were shipped the next day. Didn't check to see which warehouse was the supplier.
  • chuckpchuckp NYMember Posts: 684
    Unfortunately, my BF order got screwed up too. Ordered an extra Marvel set to get to the Gingerbread House amount and only received one. I guess a phone call to LEGO CS in on my Monday to-do list. Bummer :(
  • Ma1234Ma1234 Member Posts: 693
    edited December 2015
    Thanos75 said:
    I received my Black Friday order a couple of days ago. They notified me that the Friends concert bus was on backorder but will ship it when it's available. No problem. Today a big box got delivered and it contained the same sets that I received the other day minus the tour bus but it included another Gingerbread house. This is the first time in five years that I have had an order messed up. I called customer service and told them I would send the last order back. They told me to keep it and that they will send the bus when it's available. I was amazed.

    While it might sound amazing, the United States enacted laws in the 1950s that mandated that when something is physically mailed out to somebody, it becomes property of that person when it leaves the deliverer. This was because record companies would try to take advantage of people by mailing out records as part of a "club" service, and then bill people later.

    When LEGO sends a shipment of an extra set by accident, it has no recourse - per U.S. law, it becomes property of the person it ships to unless, of course, it is mailed COD or under false pretenses (e.g. a stolen credit card).

    When LEGO sends you, or anybody, an extra promo as part of their order, they gave it to you, and the law says it belongs to you.  
    kiki180703BrickCreatorThanos75
  • mr.pigglesmr.piggles Snow FortMember Posts: 326
    Shockingly, my Black Friday purchase was also a bit messed up. I ordered two 70801, received 76040 instead. We'll see what customer service has to say.
  • chuckpchuckp NYMember Posts: 684
    Does anyone recall seeing this many messed up LEGO Black Friday orders in the past? I know there are only 5 so far, but when you consider what small fraction of LEGO's BF traffic we represent, that actually seems like a lot to me. It would be hard to imagine that we are just the unlucky few. 
  • Thanos75Thanos75 Member Posts: 1,120
    Or maybe as in my case the lucky few.
  • Pumpkin_3CK5Pumpkin_3CK5 CaliforniaMember Posts: 795
    ^What extra sets did you guys get? Or is that in the brag thread haha
  • Thanos75Thanos75 Member Posts: 1,120
    I received the Friends tour bus that was missing from my BF order today.
    pharmjodkiki180703
  • pharmjodpharmjod 1,170 miles to Wall Drug, USAMember Posts: 2,916
    edited December 2015
    And an extra gingerbread house? =)
    kiki180703
  • Thanos75Thanos75 Member Posts: 1,120
    Nope....Only ended up with the two. They must be running short on boxes. They used a huge box big enough for two modulars for the one set.
  • DawnDawn GoldMember Posts: 247
    I think the issues are all over the place. LEGO sent me an extra #40125, one of my amazon prime package was lost, the other arrived 2 days late with 4 items shipped in huge box with no padding (could have easily fitted 25 more items), one of this item was not boxed and had sharp hard plastic edges that tore up the 3 other packages.
    Are they trying to force me back to the mall and fight the crowds :)
  • SithLord196SithLord196 Member Posts: 1,160
    Shipping has been really odd too.

    It took my Black Friday order of the Kopaka Bionicle set from Thursday evening to Sunday evening to go from Ohio to PA. That's usually a one day trip for them in the past, easily.
  • Thanos75Thanos75 Member Posts: 1,120
    That's because nothing in its right mind wants to go to PA......lol
  • CupIsHalfEmptyCupIsHalfEmpty CanadaMember Posts: 547
    edited December 2015
    I'm still waiting for my Cyber Monday order. Lego orders in Canada are shipped from the USA, looks like mines doing some site seeing before heading north of the border. 

    Maybe they accidentally sent me a modular :D 


    12/07/2015 - Monday
    9:15 amDeparted FedEx locationPERRYSBURG, OH
    12/03/2015 - Thursday
    8:11 amShipment exceptionPERRYSBURG, OH
    Improper or missing paperwork - Missing Commercial Invoice - Contact customer service
    12/02/2015 - Wednesday
    9:22 amDeparted FedEx locationPERRYSBURG, OH
    7:31 amArrived at FedEx locationPERRYSBURG, OH
    11/30/2015 - Monday
    8:51 pmArrived at FedEx locationOLIVE BRANCH, MS
    12:00 amPicked upOLIVE BRANCH, MS
    11/25/2015 - Wednesday
    8:39 amShipment information sent to FedEx


    kiki180703
  • CircleKCircleK U.S. - Columbus, OhioMember Posts: 1,055
    edited December 2015
    OMG - Holy S$%t!!!  I just joined the [email protected] screwed up order list in a big way. I ordered the following on December 1st:

    #60113 Rally Car
    #31045 Ocean Explorer
    #31044 Park Animals
    #21304 Doctor Who

    The total order was just a few cents shy of $100 and the Gingerbread House was added. My package arrived tonight and I just opened it after dinner. I got everything I ordered plus one additional set...

    #10248 Ferrari F40. 

    This is crazy! What the hell is going on there that would cause these types of issues?! 
    Thanos75BrickDancerdragon114spepperBumblepantskiki180703prevere
  • MugenPowerMugenPower Member Posts: 549
    CircleK said:

    The total order was just a few cents shy of $100 and the Gingerbread House was added. My package arrived tonight and I just opened it after dinner. I got everything I ordered plus one additional set...

    #10248 Ferrari F40. 
    Wow, I wish that was my "bonus," considering that was what I ordered during the 2x points event.
    kiki180703
  • dragon114dragon114 United StatesMember Posts: 640
    i would love that to happen to me with my doctor who set.
  • BrickCreatorBrickCreator Cheesehead, Born and BredMember Posts: 137
    I got half of my order placed on December 1st (Pirate Chess set + Gingerbread house) today. It was all correct. The Doctor Who set I ordered was back ordered, so we'll see how it turns out... I hope I get the CircleK bonus! ^^^
  • Pumpkin_3CK5Pumpkin_3CK5 CaliforniaMember Posts: 795
    Maybe LEGO's just being generous this holiday season haha
  • CircleKCircleK U.S. - Columbus, OhioMember Posts: 1,055
    edited December 2015
    My theory is that there is a disgruntled bricksetter working the warehouse in Mississippi. Poor guy is probably a former reseller who sunk his entire life savings into Death Stars and Winter Village Toy Shops. TLG's recent policy changes regarding discounts on exclusives already had him on edge but when the Toy Shop got re-released he just... Snapped. 

    Now he's taking it to the Man. One free Ferrari at a time. 
    MasterBeefyRainstorm26Bricklover18dougtskiki180703prevere
  • Bricklover18Bricklover18 PA, USAMember Posts: 720
    I got half my order yesterday, hopefully the louvre comes today with some added extras :) 
  • CircleKCircleK U.S. - Columbus, OhioMember Posts: 1,055
    I'm not looking at this a bonus just yet... I'm going to do the right thing and inform [email protected] of the mistake. If they let me keep it then that would be great.

    The above poster was correct that in the US, the seller has no recourse if they send you something by accident. They can't make you return it or bill you for it. They can accept the return at their expense though if the person who received the item is willing to send it back. I would take zero issue with sending it back as long as they cover the cost. I can only assume (based on the comments on this forum) that there have been a lot of mistakes from that shipping center.  I could see [email protected] wanting some of these items returned if the problem is in fact widespread.

    I'll let you all know how they respond.
    ZonSithLord196lego007kiki180703MasterBeefyjadeirene
  • Thanos75Thanos75 Member Posts: 1,120
    They had no interest in me sending back my double order. It was over $300 worth that they sent me extra. That's why I was blown away when they said to keep it.
    CircleKpharmjodkiki180703
  • CircleKCircleK U.S. - Columbus, OhioMember Posts: 1,055
    ^ I'm optimistic based on your experience. :)
  • ChubblesChubbles USAMember Posts: 459
    Honorable move circlek
    Ronyarkiki180703CircleKkhmellymel
  • Thanos75Thanos75 Member Posts: 1,120
    My order was just a bunch of smaller sets. As  whole they were expensive but individually not so much.
  • pharmjodpharmjod 1,170 miles to Wall Drug, USAMember Posts: 2,916
    Ha, even in their mistakes they can't stand giving a "discount" on an exclusive set in the USA. That's awesome =)
    BrickDancerCircleKkiki180703
  • IwantmorelegosIwantmorelegos USAMember Posts: 42

    I just got my cyber Monday order.

    Ordered:

    76036 Carnage

    75099 Rey Speeder

    75087 Anakins Starfigter

    10606 Doc McStuffins Duplo

    I got:

    Big Bang theory set

    Santas Workshop

    It was sent in a gigantic box too.

    I called customer service and they are sending me the right order (express mail) and emailing me a return label for the incorrect sets. I don't get to keep the sets :-(

    kiki180703
  • DedgeckoDedgecko Seattle, WAMember Posts: 800
    [email protected] needs to offload to Amazon.  How they don't have accurate pick lists in this day and age and the manual oversight of purchases is unacceptable.
  • tecjamtecjam Germany / SwitzerlandMember Posts: 255
    Wow, some major eff-ups happing over there.
    I'm sure once you've voted for Trump you'll finally have competent workers in your warehouses working for near to nothing.

    /sarcasm
    Brickarmorkiki180703
  • vwong19vwong19 San DiegoMember Posts: 1,188
    My BF order was messed up (SW Luke buildable instead of a Simpson 2 pack). I'll call it a wash, since I'd rather have the pack, but never had an interest in the buildable line and not worth the hassle to contact customer service to exchange.
  • madforLEGOmadforLEGO Chicagoland USMember Posts: 10,108
    Weird, my orders have been fine.
  • wunztwicewunztwice Oregon, USAMember Posts: 25
    CircleK said:
    My theory is that there is a disgruntled bricksetter working the warehouse in Mississippi. Poor guy is probably a former reseller who sunk his entire life savings into Death Stars and Winter Village Toy Shops. TLG's recent policy changes regarding discounts on exclusives already had him on edge but when the Toy Shop got re-released he just... Snapped. 

    Now he's taking it to the Man. One free Ferrari at a time. 
    HILARIOUS!  And it explains everything.  Everything, except these recent changes you speak of.  I haven't heard of these policies yet, and you have me interested...
    kiki180703
  • SithLord196SithLord196 Member Posts: 1,160
    My one item, the Kopaka set, showed up just fine.

    As a note though, I ordered it on Cyber Monday and it didn't ship for like 2 days.
  • TwoToneBricksTwoToneBricks KCMember Posts: 37
    I'm kinda dissapointed, they packed my slave 1 in a perfectly shaped box for shipping. And then proceeded to shove my gingerbread house into that same box and then taped it shut. So the house was totally protruding during shipping. Needless to say the gingerbread is smashed and my slave 1 is dented because of the smashing. It doesn't bother me that much, but it's just dumb what they did.
  • cmrt1014cmrt1014 Member Posts: 396
    Well, at least you all are receiving your packages!  I have three that left Memphis, TN, and ... nothing!  CS is re-sending the sets express - due Monday.  Anyone else have packages disappear in the last 10 days after leaving Memphis?  (I'm sure there's a country song in there somewhere....) 
  • ReesesPiecesReesesPieces Member Posts: 1,015
    I was missing two of the pencil holders from my cyber Monday order.  I guess someone got two free pencil holders.
  • Bricklover18Bricklover18 PA, USAMember Posts: 720
    They didn't mess up my order, I'm actually kind of sad. 
    Bumblepantsrichl
Sign In or Register to comment.

Shopping at LEGO.com or Amazon?

Please use our links: LEGO.com Amazon

Recent discussions Categories Privacy Policy Brickset.com

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Brickset.com is a participant in the Amazon Services LLC Associates Program, the Amazon.com.ca, Inc. Associates Program and the Amazon EU Associates Programme, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.

As an Amazon Associate we earn from qualifying purchases.