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Comments
I'm a wee bit sad about this.
What sucks is...you don't know what item will trigger the stop.
Unfortunately, online ordering still isn't working for me after the last site update. Won't approve any of the 4 credit cards I tried on three different devices and 6 different browsers, even after clearing cookies. Anyone else having trouble?
I'd just run back to the store and do a return/rebuy but with the new voucher system you don't get the vouchers back and I used $150 in vouchers for the purchase.
Although it looks like the tote bag promotion has disappeared from S@H now.
Whoa, but you'll still get the VIP points credited back, right? Just that you don't get to immediately reuse the vouchers again?
I thought I read something somewhere that led me to believe you don't get the vouchers or points back, but I appear to be mistaken as I can no longer find it.
I asked if I sent an email with screenshots of my order could someone compile it and then I could call just for the purpose of payment authorisation. I was told I could but it could be a week or 2 before someone gets to it. I asked for a reference number to the chat and was told I didn't need one. I had to say I wanted a reference number for it to be given. Probably the worst customer service rep I've dealt with with LEGO.
I'm starting to think customer service is as aggravated by these new updates as we are...
Site also worked for me--including using VIP credits and PayPal as a payment method although I had to shift payment method back and forth from "credit card" to "PayPal" more than once before I got the button to take me to the PayPal site. Cashing in the credits went very smoothly, though. There may still be a problem if B n P orders are combined with a normal order, but otherwise the site seems to have held up for its first big test...it will be interesting to see how the next double points weekend goes!
And the Brickheadz Bee was still in stock as well as the Juice Bar, too!