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my issue with wall-e

i purchased wall-e from TRU in the USA and i have just finished the build and i must say that i love it. my only issue is with part 4522784 on page 80, step 92. the pin fits to loose and is causing the famous head swivel problems. i have looked and did not see if anyone has said if lego is addressing this specific part. the hinge pieces that there has been some discussion about are not a problem in my set.  


  • William_TownsleyWilliam_Townsley Member Posts: 880
    Everyone is having this exact problem. I phoned Lego and had a talk to them and they offered me a "Fix Kit" 
  • akunthitaakunthita Member Posts: 1,038
    LEGO announced on the LEGO Ideas blog that they were indeed fixing the head swivel problem. Originally they said it will take a few weeks, and in fact the set was pulled from the Online LEGO Shop, but now it is back. So I assume those are now the fixed sets. Call LEGO. They should be sending you a "repair kit". Here is the original announcement:
  • ecmo47ecmo47 Member Posts: 2,101
    edited November 2015•e-the-mcveigh-modification/

    I've complete this modification and it works quite well to stop the head from swiveling freely.

    I've also order the repair kit from Lego. I have not received it yet but it does NOT fix the head problem. Lego will send you the following parts:

    2x4211695 (Brick 1x4 Fric/stub/fork vert)

    2x4265484 (Brick 1x2 w/Stub Vertical end 

    These parts will perhaps fix the loose hinge connection where the neck attaches to the body but will do nothing for the head swivel.

  • VorpalRyuVorpalRyu Member Posts: 2,318
    edited November 2015
    Spoke to CS for S@H recently, who seemed pretty clueless to the head swivel issue & a fix coming for it (she seemed think I was confusing the two issues). I persevered with the inquiry & they spoke to someone else, who was able to clarify that it was OOS due to the same neck issue as with the US release & would back in stock soon, but the head swivel issue would not be fixed by that time. As far as I know the fix for the head swivel issue isn't fixed with the current stock & a possible fix wouldn't be expected before February.
  • jeornejeorne Member Posts: 1
    I sent a mail to Lego earlier this week about this issue with WALL-e and last Friday got a call from Lego Netherlands. The man said that the issue indeed was known and that Lego was working on a fix. Everyone (in the Netherlands) would be getting a repair kit when they found a working solution, for free. He did say that it would be at least 2 weeks before a solution would be send.
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