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Bad experience at shop.lego.com
So... has this ever happened to anyone else?
I have ordered plenty of times through shop.lego.com, granted most of my orders have been smaller, I have had one over $300 before... This morning I noticed that the 2x Vip Points sale started and I have been waiting for this to buy a few sets... So I place an order for almost $600 and I get an email back saying my order has been cancelled and my account has been flagged because I am going against LEGO policy , "We have instituted a policy of not selling or shipping products or individual bricks and pieces to retailers or business owners via these channels".... Ummm okay that is great, but I am not a retailer or business owner... Anyways I call customer support and all they say is that your order has been sent to the Verification team to look into it, now I have to wait a few more days to even see if it will even go through... Wow so much for supporting LEGO directly, looks like I am going to stick to Amazon from now on... What a disappointment...