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Ebay Minifg Blind Bag Mishap...
My wife, because she loves me, bought myself and 2 of my kids Miniseries Blind bags off eBay for Christmas. The intent was to get me the Jekyll/Mr. Hyde (for my Haunted House), my daughter the zookeeper (for her Jungle set) and my son 2 hockey players (since he is now in love with hockey). Let me also state that the 2 hockey players were the most expensive purchases from this seller.
Christmas morning comes around and my daughter and I were completely fine, however my son got an ice princess and a garden gnome - no hockey player at all.
She emailed the seller right away, but now it's been 4 days and she has no response - also, since then he has shut down his eBay store.
I just want to know the etiquette here... I realize she was buying these unopened, but the guy was selling them as the "hockey player" and at a premium price - I also know from spending enough time on Bricklink and thebrickfan that there are people out there that do just this part of Lego as their hobby.
Should she file a claim with Paypal? Wait for a response? Are we screwed?