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eBay Catalogue Error, my fault or does eBay not care about their problems?
I have this stupid problem with a buyer right now where he bought The Mill off me thinking it was The London Escape because even though my listing said The Mill and had a picture of The Mill, it had set number #4193.
It might be partly my fault but it's not entirely. When I listed it I used the search catalogue and when you type in The Mill it comes up with that set and image, but it gives #4194 as the set number. I only noticed the last number was wrong, so I changed it. Now I'm in this situation and when I called eBay the representative told me the catalogue was actually right and I was wrong and that I would have to pay for return shipping. The guy wouldn't even transfer me to a supervisor or someone in the USA.
This is concerning me seeing as how I do a lot of shipping for eBay and the last time I had an problem was when Fedex lost my smartpost package. Fedex said it was eBay's fault and eBay said it was Fedex. Either way I was stuck with the $45 lost Lego and $10 for the shipping. Now it looks like I'm getting told to go screw myself again. I'm just wondering what people think I should do?