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Brickset.com site issues

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  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    Between 5 and 6 am GMT it reimports and churns the data so that will be the cause of apparently missing minifigs at around that time.
    klintonAstrobricks
  • maaaaaaamaaaaaaa Left, right and centerMember Posts: 5
    Huw said:
    What about other parts of the site that are loaded via ajax/javascript, such as the sets/shop/more section on the home page?

    I'm wondering if there's some Javascript that runs everywhere else OK but not Safari.

    Or it could just be a transient issue caused by database timeouts or something.
    Yes, the infinitive loading spinner for the personal collection happens on all pages on Brickset for me. It also looks like as soon as a page makes a request to the database it won't finish loading properly. For example, it doesn't load the sets in the site updates section on the homepage.

    Everything works fine on mobile safari.

    Very strange. And I could swear the issue just popped up last week or so.
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    Does safari have a developer console that could show javascript errors?

    It might be worth loading the page with ctrl-f5 to fetch the latest version of the javascript file.
  • maaaaaaamaaaaaaa Left, right and centerMember Posts: 5
    Huw said:
    Does safari have a developer console that could show javascript errors?

    It might be worth loading the page with ctrl-f5 to fetch the latest version of the javascript file.
    @Huw Thank you for all the feedback.

    I checked the console, and indeed there was an error thrown by a frame that couldn't be loaded from static.quantcast.mgr.consensu.org. I use Ghostery to block trackers, so I disabled that one and suddenly everything works like a charm. The same setup on Chrome and there it works with Ghostery fully enabled. Super odd.

    I've whitelisted Brickset in Ghostery on Safari for now.

    Cheers
    Huw
  • oldtodd33oldtodd33 Denver 4800 miles to BillundMember Posts: 2,452
    I own the Vikings Chess set #851861 which is listed as "gear". Is this why Brickset won't record the minfigures as owned into my collection or is there some other reason?
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    Is it recorded with a different number at Bricklink?
  • oldtodd33oldtodd33 Denver 4800 miles to BillundMember Posts: 2,452
    Yep, the bl part is G577stor. 
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    I've added an entry to our cross reference table so the figs should be added overnight  when the data is next crunched.
  • oldtodd33oldtodd33 Denver 4800 miles to BillundMember Posts: 2,452
    Thank you!
  • oldtodd33oldtodd33 Denver 4800 miles to BillundMember Posts: 2,452
    Thank you! I was looking incorrectly though. The Vikings chess set is actually G577 not the number I previously posted, that's the empty box which the suffix stor makes sense. They also have Knights Kingdom chess set as G678.
  • iwybsiwybs PlutoMember Posts: 17
    Today I was browsing Brickset like normal when some tabs returned "access denied", "rate limited", and "temporary ban" messages from Cloudflare.  Has anybody else seen this? Is Brickset having to resort to aggressive rate limiting due to unusually heavy traffic? I have not seen this before and my browsing behavior today wasn't unusual in any way.
  • iwybsiwybs PlutoMember Posts: 17
    To add to the above comment, this occurs in Chrome on Android and on Windows 10, after opening only five tabs.  Has anybody seen this before?  It's so strange.  I've used Brickset like this - opening a number of tabs one after the other, to come back to them later - for years with no problems.  What's going on?
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    I have enabled rate limiting as an experiment due to the number of database timeouts that have been occurring over the last few days.

    I had it set to one view of the /sets/* pages per 15 seconds but a lot of people noted they were seeing the error so it's now 1 per 5 seconds. Surely that should be enough for any legitimate user?
    VorpalRyu
  • iwybsiwybs PlutoMember Posts: 17
    I'll often open up to a dozen tabs at once, sort of as temporary bookmarks to remind me to come back to them and read through them in order.  For instance, today I was wanting to read through the instructions of the 2020 kits on my wanted list.  The rate limiter didn't just kick in when I opened a lot of tabs in quick succession, either: It also blocked me when I was downloading those instructions, even though I only accessed those at the rate of about once per three or four minutes, and they don't even pass directly through the Brickset server.  I understand the desire to block crawlers and bots from misusing the Brickset servers, but if that's the goal you should set the rate limit at something characteristic of bots rather than human users like me: say five downloads per second, not one download every five seconds.   I assure you I haven't the foggiest idea how to automate anything whatever on the internet.
    sid3windr
  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    Right, good point.

    I've disabled it now because I found the cause of the server slowdown and timeouts. Requests from Russian IPs were flooding the server with requests for small image files, so I've blocked them and enabled CloudFlare 'challenge' for all users in Russia which should prevent it.
    datsunrobbie
  • y_badinery_badiner RussiaMember Posts: 1

    Hi, dears!

    I am Brickset user from Russia. I see the captcha every time I entering Brickset.com over a year, even if my password remembered by browser. But I’m okay if this thing about safety. Today I successfully completed the captcha and saw this:


    Error 1020

    Access denied

    Ray ID: 550c279ee88cd115

    2020-01-06 07:59:49 UTC


    I can no longer access Brickset from my computer or my phone. So when I can use this wonderful site again?

  • HuwHuw Brickset Towers, Hampshire, UKAdministrator Posts: 6,546
    Unfortunately there are many bad actors in Russia and recently I've seen an increase in malicious traffic seeking to disrupt service and bring the site down so for now I have blocked Russian IP addresses (and a few other countries).

    I will review the situation in a few days.

    Sorry for the inconvenience.
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