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cloaked7: Looking for Input Regarding USPS Insurance Claim on eBay
It's been years since I've had a buyer file a dispute with me, so I'm sure things have changed since I last dealt with one, both with the USPS and eBay.
A buyer just filed a dispute stating they didn't receive a LEGO set they purchased from me. I mailed the set the day after payment was received via Priority Mail. The tracking information shows it made it to their city, but the seller said they never received it. They also said that they asked their postal carrier and they said they didn't deliver the package to their address.
So, I suppose I need to file a claim with the USPS? And, the last time I did this I had to go to the post office, I figure that's still the same. It's my understanding that Priority Mail now comes with up to $100 of insurance. The set was $25. Anyone had experience with recently filing a claim? If so, what's involved now?
Also, does eBay offer any kind of guarantee since I followed all of the eBay procedures?
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