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I know that the odds of something happening are low, chase has been watching for questionable activity anyway (especially since this occurred) and I'll have to replace my card number if I have it at any auto pay for bills and what-not, but it was worth the 5 minutes it took to get the new card than if something happened.
I've been trying to access my Target Red Card account all day, but their site is inundated. Good luck calling them as well...
Bad time of year for this all to happen... especially for Target with 3 of the 4 biggest shopping days yet to happen...
Frankly, given the ACH system in this country, closing and opening a new bank account every other year is not a terrible idea... It is just a PITA for all the auto-draft stuff.
They can put an ACH Debit block on your account for the entire account or a specific merchant. (The debit block would prevent debits from your account but not credits, i.e. Direct Deposits.)
I'd try your bank again if you get nowhere with Target today. FWIW, I was able to login to my Red Card account last night and there was nothing abnormal.
This is absolutely unacceptable. They should have proactively cancelled all cards used in the compromised timeframe if they were unable to handle individual cancellation requests. They are exposing their customers to atrocious additional risk. The email that they finally sent, which was nothing but mealy-mouthed CYA with no remedy, was also unacceptable. I have never had a bad in-store experience at Target, but I am absolutely furious at them right now. Normally I'm against suing companies for every little thing, but this is gross and unnecessary negligence compounded. It's going to be a textbook case in business school of how not to handle a crisis.
Thank you for the ACH Debit block advice, I will speak to my bank about that tomorrow and try using that term on them to see if I get anywhere.
I wonder if they would 'price match' my receipt from a few days ago for this..lol
They might, especially if you purchased the items during the time the breach occurred. It's worth a try if it's a considerable amount. If they refuse, you could ask them to return everything and then rebuy it. Of course this is a bit extreme, but if the price difference is considerable, you might give it a try. Good luck.
More information on their website can be found here.
But this is why.. Target seems to be always coming out with more revelations about this breach and I thought it would just be smarter to replace my bank card outright and I'm glad I did.
I'm happy this happened though, if only because awareness is the best defense against such breaches.
Due to how the encryption process works, Target does not have access to nor does it store the encryption key within our system. The PIN information is encrypted within Target’s systems and can only be decrypted when it is received by our external, independent payment processor. What this means is that the “key” necessary to decrypt that data has never existed within Target’s system and could not have been taken during this incident.
This according to their own website!!!