What is LEGO's customer service email?

just2good

The email button on the customer service site doesn't work, so what is their direct customer service email?

madforLEGO

I would first say check your browser, the link for their email is working fine for me.
It is also a link to a specific submission system, it does not open a link in your email client or anything like that, not sure if they would respond directly to an email that was not generated via their system.

just2good

madforLEGO said:

I would first say check your browser, the link for their email is working fine for me.
It is also a link to a specific submission system, it does not open a link in your email client or anything like that, not sure if they would respond directly to an email that was not generated via their system.

I tried it on all three of my browsers (Firefox, Chrome, and IE) and no dice. It never lets me go to step 3.

LegobrandonCP

If you need to write to a LEGO® expert, please bear with us – it could take up to 2 weeks before we can reply to your email. If you need help with your order urgently, please call us.

I think it would be way quicker if you just call them.

madforLEGO

I'm on step three now but I am in the US, if that matters..
Unless others are having the issues too, otherwise I would say check your graphics settings and any popup or flash blockers you may have, unless they just happened to fix this issue as I checked.

just2good

madforLEGO said:

I'm on step three now but I am in the US, if that matters..
Unless others are having the issues too, otherwise I would say check your graphics settings and any popup or flash blockers you may have, unless they just happened to fix this issue as I checked.

I'm in the US too, that's odd. I guess I'll have to check my computer. Or maybe call 'em like LegobrandonCP said.