3 days ago I placed two orders with [email protected]
Belgium. The site is annoying enough to begin with because it's constantly moving you between French and English versions, despite you making a choice and remaining logged in. But more frustratingly was that it took me forever to get through the checkout. It kept saying "you have not completed all the details" and wouldn't proceed. I eventually worked out that I had to save my credit card details before being able to continue with the purchase, despite this appearing to be optional (why is there a tick box if it's mandatory?). I received a confirmation email for 1 of these orders immediately. Yesterday I received a "your order is despatched" email for the same order.
Today they were both delivered but I still don't have a confirmation email for the 2nd order, nor the despatched email, and yeah I've checked spam.
My only other order with S&H, a few weeks ago, was exactly the same. No emails, the order just turned up about 10 days after I placed it. They didn't even take payment until a further week went by.
Is this par for the course with S&H or have I been particularly unlucky?
As an aside, in that original order I asked for 5 of the collectable minifigure packs, and 3 of them turned out to be female robots. In one of today's orders I also asked for 5 packs, 3 of which turned out to be holiday elves! My luck with these things is constant if nothing else!