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Input needed for Chowrentoys.com Promotions on Brickset
Just want to get some feedback from everyone about the promotions we been running on Brickset, especially on quantity limit we been setting on these. Are we setting them too high? Or too low? We have had a few emails with some very disappointed people that they didn't get a chance to purchase the most recent promotion we ran on the 30059 before it was all sold out. We are currently planning on our next promotion which will either be another polybag set (Lone Ranger or Super Heroes) and we just want see if you think we should set the limit lower so more people can get in on it or higher so it will be more of a first come first serve type of deal. Any thoughts? Thanks, Jack.
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Recent discussions •
I used the promo a few times, and I agree that quantities allowed are too large. May be you could limit to 3 to 5 the first 1-2 week and then if you still have any allow for more. Less than 3 would kill the deal on shipping for me on polybags.
But since you asked: I participated once - bought 10 of an old Castle crossbow soldier. Honestly, if the limit was any less than that, I wouldn't have purchased any at all. It probably depends on the item of course, but for polybags, the quantity needs to be high enough to make the per-item shipping costs palatable.
Anyway, I love your promotions, please keep it coming!
As far as I am concerned, I will always be happy as long as running a promotion was worth it for you, regardless of whether I was able to order from a promotion or not. Because as long as you make a profit, there's a good chance that there will be more promotions.
It'd be nice if you offered a grab bag of multiple polys, so that I could get a lot of different ones. I understand that you may not always (or ever) have a supply for such a thing, but that's what would float my boat.
@tensor if we did a grab bag of sort I am just afraid we will just ending up with tons of emails from people telling us they just need 1 or 2 from the bag and not the whole lot. We could give it a try and see. Maybe if we did 2 or 3 from the same theme. Is this what you mean? Thank you for your input, we really appreciate it.
@graphite unfortunately, our current software does not allow buyers to figure out the shipping without going through the check out process. We are currently working on switching to a new software to resolve the shipping issue. In the mean time, I guess I can put a little write up along with the promo description on what quantity would equal to what shipping option for now. I am very sorry about the limitation to the software and for the inconvenience it has caused. Thank you, Jack.